Sr. Product Manager: Post Purchase

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Role Description

As a Senior Product Manager on the Post Purchase team focused on integrations and partnerships, you will play a pivotal role in expanding our Package tracking capabilities and launching new Post Purchase solutions for PayPal merchants and consumers. While your primary focus will be on managing integrations and merchant partnerships, you will also take a leading role in defining consumer experiences within the Post Purchase team. You will also work closely with go-to-market teams to effectively communicate the value of these new products to merchant customers.

Job Description:

Your way to impact   You will lead the development and implementation of product strategies centered around Post Purchase integrations with merchants and vendors. You will collaborate closely with cross-functional teams to create innovative, user-centric payment solutions that address the evolving needs of both consumers and merchants. Your success will be measured by the rate of adoption and satisfaction among merchants. 

 

Your day-to-day   

In your day-to-day role, you will: 

• Identify market opportunities and develop a product roadmap that addresses the needs of both merchants and consumers. 

• Collaborate effectively with senior leaders who are key stakeholders in your projects, using strategic communication to quickly build consensus and alignment.

• Lead the entire product lifecycle from concept to launch, including ideation, defining requirements, design, development, and product launch. 

• Prioritize product features and enhancements based on user feedback, market research, and their potential business impact. 

• Collaborate with engineering, design, and UX teams to ensure the timely and high-quality delivery of product features. 

• Analyze the competitive landscape and industry trends to uncover opportunities for innovation and differentiation. 

• Partner with go-to-market teams to effectively communicate the value of new products to merchant customers. 

• Leverage data-driven insights to continuously refine and enhance the product and user experience. 

• Define and monitor key performance indicators (KPIs) to assess the success of integrations. 

• Utilize analytics and metrics to inform data-driven decisions and optimize the product strategy. 

  

 

What do you need to bring  

• 4+ years of pr