Administrative Assistant

Company Description

When we say “our community” we mean it.

UMMC Midtown Campus, one of two campuses of the University of Maryland Medical Center, has had a long history of working to keep our community healthy and has grown to become a trusted teaching hospital for medical and surgical care in Baltimore City.

Located in Baltimore’s cultural center near the historic Mount Vernon neighborhood, UMMC Midtown Campus is a 180-bed, community teaching hospital with a focus on helping people manage chronic diseases, including diabetes, hypertension, pulmonary conditions, and infectious diseases.

Job Description

Main Function

Under general supervision, provides secretarial and administrative assistance to the Midtown Operations Department Leaders. 

Duties and Responsibilities

• Handle large amounts of written, electronic and verbal information in a compliant and discreet manner.
• Maintain correspondence and files related to the Operations department.
• Coordinate administrative functions to ensure the department's effective communication and response to day-to-day requirements and operational components.
• Coordinate schedules and meetings to ensure timely follow-up and completion.
• Provide administrative support for special projects.
• Perform certain executive functions within authorized scope of decision-making and/or refer decision-making to the proper authority.
• Compose correspondence, presentations, spreadsheets by utilizing Microsoft Office, Microsoft Excel and Microsoft Power Point.
• Answer office telephones, screen and direct calls.
• Maintain departmental operations including routine helpdesk requests, the supply inventory and equipment.
• Enhance professional growth and development through in-service meetings and educational programs.
• Provide consistent, superior customer service that demonstrates support and compliance with the University of Maryland Medical Center Midtown Campus’ mission, vision and values, goals, objectives and policies

Qualifications

Education

• AA degree in secretarial science, or equivalent education/experience.

Experience

• Minimum of three years job-related experience, preferably in a healthcare setting.
• Demonstrated computer skills utilizing word-processing, database, spreadsheet applications.
• Advanced word processing skills (65WPM) required with proficiency in functions such as tables, columns, data manipulation.
• Must have proven critical-thinking skills and ability to maintain the confidentiality of privileged, confidential and/or sensitive information.

Knowledge, Abilities and Skills

• Ability to exercise tact and good judgment. Independent judgment is necessary.
• Effective written and verbal communication skills.
• Ability to maintain attention to detail while simultaneously handling multiple tasks.
• Ability to establish and maintain good rapport with contacts described below, particularly administrative personnel, physicians, hospital personnel, outside counsel and the general public.

Additional Information

All your information will be kept confidential according to EEO guidelines.

 Compensation

• Pay Range: $21.5-$30.12
• Other Compensation (if applicable):

Review the 2024-2025 UMMS Benefits Guide