Branch Manager/Branch Supervisor II - Felicity & New Richmond Branches

Lead with Purpose. Deliver Impact. Connect with Community.

Position Title: Branch Manager / Supervisor II
Location: Felicity & New Richmond Branches
Status: Full-Time, Exempt | Pay Grade 7
Reports To: Assistant Director

About the Role

Clermont County Public Library is seeking an experienced and dynamic Branch Manager / Supervisor II to oversee operations at both the Felicity and New Richmond branches. This role offers a unique opportunity to lead, inspire, and expand library services across two communities.

You will be supported by a Supervisor I to ensure smooth operations, coordinate staffing, and deliver excellent service across both locations. This position calls for a leader who combines strong administrative skills with a passion for community engagement, team development, and innovative programming.

You thrive in a collaborative setting, enjoy mentoring staff, and are committed to creating welcoming, inclusive, and impactful library experiences for all.

Key Responsibilities

• Manage operations at both branches supported by the branch supervisor, ensuring smooth workflows, scheduling, and service excellence.
• Lead, inspire, and develop dedicated teams through effective hiring, supervision, coaching, training, and performance management.
• Drive community engagement by developing impactful programs, forging strategic partnerships, and representing the library at local events and meetings.
• Ensure the delivery of exceptional, guest-focused services that foster a welcoming and inclusive environment.
• Champion a positive workplace culture through clear communication, collaboration, and setting clear expectations.
• Coordinate and oversee programming for all ages including effective program evaluation, ensuring alignment with community needs and Library goals.
• Interpret and communicate library policies and procedures to staff and guests, promoting understanding and ensuring consistent adherence.
• Oversee collection management, including weeding, processing donations, and collaborating with Collection Services on acquisitions.
• Mentor staff, identify development opportunities, and support professional growth
• Ensure a safe and well-maintained environment for guests and staff.
• Participate actively in system-wide initiatives, committees, and planning to advance library services, supporting strategic goals and cross-branch collaboration.
• Monitor statistics and programming budgets; maintain accurate records including payroll, leave requests, and reimbursements with accuracy and timeliness.
• Contribute to library policy and procedure updates, strategic planning, and service enhancements.

What You Bring

• Experience: 4-5 years of progressively responsible experience in a public library setting including one to two years' experience providing direct supervision, building community engagement, and developing and conducting programs.
• Education: Bachelor's degree or commensurate experience; MLS/MLIS from an ALA-accredited program preferred.
• Leadership: Proven leadership skills with a strong track record of staff development and team building.
• Administrative Skills: Proven ability to manage complex workflows, schedules, payroll processes, and statistical reporting with accuracy.
• Technical Skills: Proficiency with a variety of technologies, including library management systems, office software, electronic resources, digital devices, and willingness to adopt new technologies.
• Communication: Excellent interpersonal and communication skills, with a commitment to public service and community engagement.
• Community Focus: Strong commitment to outreach and building partnerships that meet community needs.
• Flexibility: Ability to work days, evenings, and weekends as part of a rotating schedule.
• Transportation: Reliable transportation for travel between branches, departments, and external community engagements.