Senior SRE Engineer

<p><strong>Welcome bonus $4000 !</strong></p> <p>We're currently looking for a talented Site Reliability Engineer (SRE) who will be embedded within the product development team and be responsible for the overall reliability and availability of those applications. This person must have a passion for troubleshooting and getting to the root cause of any issue that is identified, resolving that issue, and owning the lifecycle of that feedback within the application teams.</p> <p><strong>Work at Exadel - Who We Are: </strong> <br/>Since 1998, Exadel has been engineering its own software products and custom software for clients of all sizes. Headquartered in Walnut Creek, California, Exadel currently has 2500+ employees in development centers across the Americas, Europe, and Asia. Our people drive Exadel’s success, and they are at the core of our values.</p> <p><strong>About Our Customer:</strong><br/>The customer is an American company based in Chicago with more than 40 years of experience in the P&amp;C insurance industry. The customer moved to the cloud in 2003, and it began using its first ML algorithms as early as 10 years ago. The company accelerates digital transformation for the insurance and automotive industries with AI, IoT, and workflow solutions. </p> <p>The core product is a comprehensive SaaS platform that consolidates about 30,000 stakeholders, namely insurance companies, repair facilities, auto manufacturers, lenders, fleets, and everyone involved in resolving critical moments following an accident.</p> <p><strong>Client team culture and development approach:</strong></p> <ul> <li>People who are flexible and ready to learn new technologies</li> <li>Most importantly, good Java understanding and attitude to learn new things in order to keep pace with the rapidly changing development environment where new technologies need to be constantly implemented</li> <li>Cross-functional team where developers are expected to deliver both back-end and front-end code</li> <li>Don’t worry, we've got you covered! The customer provides education courses for front-end technologies, the team adjusts the tasks at the start to allow you to gradually pick up the front end, and we provide experienced mentors from our side. You’ll have all the support you need for your professional development</li> </ul> <p><strong>About Our Project:</strong><br/>The project is an extensive platform that unifies many web and mobile applications.</p> <p>Each SRE will be responsible for 1 or 2 applications within the Workflow platform and working with the corresponding development team.</p> <p><strong>Key Areas of Focus:</strong></p> <ul> <li>Reducing Technical Debt</li> <li>Reducing Toil</li> <li>Observability/System Monitoring</li> <li>Incident Response throughout SDLC</li> <li>Problem Management</li> </ul> <p><strong>Product/Project Tech Stack: </strong></p> <ul> <li>Java, J2EE, RESTful services, JMS, Kafka, SQL, SOAP, ACTIVEMQ</li> <li>JavaScript, vue.js, jQuery, JSP, Struts</li> <li>Oracle, MySQL, Postgres</li> <li>Oracle WebLogic, Amazon, Kubernetes</li> <li>Jenkins, Spinnaker, CI/CD Pipeline</li> <li>SVN, Git/Gitlab</li> <li>Python</li> <li>Ceph, S3</li> </ul> <p><strong>Requirements:</strong></p> <p>Minimum years of experience<br/>Level 3: 3 – 5 years</p> <ul> <li>Experience with monitoring and data visualization tools: Appdynamics, Alertsite, Nagios, Grafana, Prometheus, Kibana, Datadog, any cloud native monitoring services such as Cloudwatch</li> <li>Experience with source code management tools: Github, GitLab, SVN, Bitbucket</li> <li>Experience with incident management tools: RemedyForce, Pagerduty</li> <li>Experience with collaboration tools: Teams, Confluence, Microsoft Office 365</li> <li>Experience with project management: Version One, JIRA</li> <li>Solid understanding of microservices and APIs</li> <li>Being versed in system management, monitoring, and analysis to identify opportunities for improving service health, manageability, and reliability</li> <li>Proven ability to dig through metrics, logs, and available sources to triage and resolve an incident at any time</li> <li>Eager to problem-solve and troubleshoot issues that may arise day-to-day</li> <li>Ability to document solutions, SRE architectural patterns, and best practices to ensure that teams have guidance as needed</li> <li>Experience and interest in working in an Agile environment</li> <li>Effective communication and interpersonal skills</li> </ul> <p><strong>Nice to have:</strong></p> <ul> <li>Past enterprise level experience in DevOps, software, infrastructure, or site reliability engineering with the ability to demonstrate understanding of high level technical briefs, talks, and ideas</li> <li>Experience leading teams in troubleshooting, issue resolution, or escalations</li> </ul> <p><strong>English level:</strong> <br/>Intermediate+</p> <p><strong>Responsibilities:</strong><br/><strong>First 6 months in the position:</strong></p> <ul> <li>Cleanup work, bug fi