Director, Enterprise Quality & Configuration Management

Company Overview

We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR).

 

QinetiQ US’s dedicated experts in defense, aerospace, security, and related fields all work together to explore new ways of protecting the American Warfighter, Security Forces, and Allies. Being a part of QinetiQ US means being central to the safety and security of the world around us. Partnering with our customers, we help save lives; reduce risks to society; and maintain the global infrastructure on which we all depend.

 

Why Join QinetiQ US?

 

If you have the courage to take on a wide variety of complex challenges, then you will experience a unique working environment where innovative teams blend different perspectives, disciplines, and technologies to discover new ways of solving complex problems.  In our diverse and inclusive environment, you can be authentic, feel valued, be respected, and realize your full potential. QinetiQ US will support you with workplace flexibility, a commitment to the health and well-being of you and your family and provide opportunities to work with a purpose. We are committed to supporting your success in both your professional and personal lives.

Position Overview

The Director of Enterprise Quality & Configuration Management will lead the quality and configuration management functions across all QinetiQ U.S. entities. Reporting to the Chief Operating Officer, this strategic leadership role ensures compliance with product quality, certification, contractual requirements, and configuration management across all programs. Focused on customer-centric solutions, the Director will drive continuous improvement initiatives that enhance business performance, meet customer expectations, and align with organizational goals. The role requires exceptional collaboration across internal teams, suppliers, and customers, while ensuring agility and adaptability in the ever-evolving Aerospace & Defense sector.

Responsibilities

• Lead and execute the enterprise-wide strategy for Quality & Configuration Management, ensuring alignment with organizational goals and driving measurable improvements in product quality, compliance, and performance.
• Establish and drive continuous improvement initiatives, leveraging Lean, Six Sigma, or other methodologies to enhance operational effectiveness and reduce costs. Strong customer-facing experience related to quality and compliance issues.
• Manage compliance across all U.S. entities, ensuring adherence to all contractual, regulatory, and quality standards, including certifications like AS9100D, ISO9001:2015 and CMMI-SVC ML3.
• Ensure robust configuration management practices are maintained, with a focus on data integrity, traceability, and contractual compliance.
• Develop and empower a geographically dispersed, high-performing team, focusing on mensorship, development, and performance management.
• Build and maintain strong relationships with key customers, suppliers, and internal stakeholders, ensuring alignment and collaboration across all functional groups. A proven track record of successful quality program implementations and improvements.
• Serve as a trusted advisor to the executive team, providing strategic insights and facilitating cross-functional solutions to drive organizational success.
• This role will on-site and based in Franklin, MA, with occasional travel to corporate offices in MA, VA, NC, FL, and PA and various customer/supplier locations.
• Up to 25% domestic travel, with occasional international travel as required.

 

Required Qualifications

• Bachelor’s degree in Engineering, Business, or related field with 10+ years of relevant experience in Aerospace & Defense Quality and Configuration Management.
• Proven track record in functional or business leadership roles, with direct responsibility for driving quality outcomes and program compliance.
• Experience preparing and delivering executive-level briefings, clearly articulating complex quality and configuration management strategies.
• Expertise in leading cross-functional, matrix teams to achieve business objectives and foster collaboration across diverse groups.
• Demonstrated success in leading geographically dispersed teams, with a focus on team growth and professional development.
• Strong background in manufacturing, production, and government services, with in-depth knowledge of Quality Management Systems