Senior Collector

Company Description

Who we are

We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm’s global standards with in-depth local expertise.

Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That’s why we’re so proud of our inclusive, friendly, and team-based approach to work.

Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them.

You’ll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across all of our teams.

Whichever area of the business you join, you’ll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet.

Job Description

The Role

Clifford Chance US LLP is seeking a full-time Senior Collector to join the Finance team. This role will have critical responsibilities related to the collection of the Firm’s Accounts Receivable portfolio. The scope of the role requires strong skills in customer service, decision making, relationship building, and communication. This individual will have a high degree of face-to-face interaction with lawyers and other business professionals and will be expected to work in an advisory capacity.  This role will be located in our New York office and report to the Collections Manager.
 

Key Responsibilties:

• Analyze and resolve monthly Client AR reports for assigned partners; actively follow up on all outstanding invoices per Firm policy.
• Generate and maintain Client AR reports, recording all collection activities in the Firm’s collection systems (Get-Paid, Access and FIS Global).
• Meet with billing attorneys monthly to review their AR, determine best course of action for collection follow up, and report updates to Partners, the Collections Manager, and Supervisor.
• Identify and oversee the collections of client account balances that may be “at risk.” Work with Partners, Clients, Upper Management, Supervisor and other team members to ensure those receivables are resolved and/or escalated in a timely manner.
• Communicate daily with clients via email and phone regarding payment; provide invoice copies, account information, reconciliation details, and customized spreadsheets as needed to support payment resolution.
• Collaborate with attorneys, billing coordinators, and management to identify and address issues that may lead to payment delays or reduced realization of Firm receivables
• Document all client communications, contact information, and collection efforts in the Firm’s Collection software, track e-billing status and log any payment notifications received.
• Work with the AR team on unapplied cash by securing allocation instructions from clients.
• Work with the AR team on unapplied cash by securing allocation instructions from clients.
• Support cash receipts reconciliation for unidentified payments and provide backup documentation.  
• Maintain spreadsheets, track invoice status, and prepare regular collection performance reports.
• Prepare and submit AR write-off forms in accordance with Firm policy.
• Track and document the status of invoices scheduled to roll into auto-provision each month for distribution to upper management.
• Track and log the status of e-billing invoices across various client portals and identify any open balances related to processing fees, disputes, or client deductions.
• Support calendar and fiscal year-end cash targets and forecasting by proactively communicating with the Collections Supervisor about any issues that may impact the timely collection of inventory prior to month-end close.
• Perform additional collection-related tasks and special projects as assigned.

Clifford Chance US LLP offers comprehensive benefits and compensation package. The salary range for this role is $90,000 - $100,000. The actual salary will be commensurate with the candidate's qualifications and relevant experience