Medical Assistant II IVF Part Time

Site: The Brigham and Women's Hospital, Inc.

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Grant Funded. (20 Hours/ wk, Tuesday, Wednesday, Thursday Rotating). Bilingual Spanish Speaking Preferred

 

Job Summary

This temporary grant funded role is a vital member of the care team responsible for providing patient care in the operating room and procedural area, as well as offering administrative coverage. This unit is a women’s reproductive health clinic that provides both medical and surgical abortion care as well as complex contraception procedures needing sedation. Due to the sensitive nature of the care being provided, the person in this role must be dedicated to compassionately performing this job with discretion and respect for patient autonomy. You must be HIPPA compliant at all times.

As a multifaceted role, you will at times be the first point of contact for new patients and appointment coordination. In any given moment, you will be expected answer patient calls, work from a referral work queue, organize paperwork, respond to e-mails and Epic in-basket in a timely manner. You will also work closely with healthcare providers, staff, and patients to ensure efficient clinic processes are followed and excellent patient care is provided.

A multilingual, Spanish-speaking candidate with a strong understanding of gynecologic terminology is preferred and highly encouraged to apply.

 

Qualifications

Key Responsibilities

Clinical Duties:

• Escort patients to and from clinical areas
• Room patients and obtain vital signs and basic health information
• Assist in preparing for surgical procedures
• Clean and reset exam and procedure rooms between cases following infection control protocols
• Stock clinical areas with necessary supplies and equipment as needed
• Provide compassionate, nonjudgmental support to patients throughout their care experience
• Respond to tasks or duties as assigned by providers, RNs, or other MAs

Administrative Duties:

• Answer incoming phone calls in a professional and courteous manner
• Schedule and confirm patient appointments
• Greet and check in patients, verify insurance and collect co-pays as needed
• Provide general office support and assist with other administrative tasks as assigned

Qualifications:

Required:

• Comfortable and willing to work in abortion care
• Strong interpersonal and communication skills
• Ability to multitask in a fast-paced clinical environment
• Flexible and team-oriented with a proactive attitude
• Basic proficiency with Epic systems and general office software

Preferred:

• Experience with gynecologic and/or reproductive health terminology
• Bilingual, Spanish speaking
• Prior experience in women’s reproductive health care

Experience

• Experience as a medical assistant, with demonstrated proficiency in clinical and administrative tasks 5 years required.
• Prior experience in women’s reproductive health preferred.
• Experience with gynecologic and/or reproductive health terminology preferred.
• Bilingual, Spanish speaking preferred

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Certified Medical Assistant - Data Conversion - Various Issuers required Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred
 

Knowledge, Skills and Abilities
- Strong leadership and team management skills.
- Comprehensive knowledge of medical terminology, procedures, and protocols.
- Proficiency in electronic health record (EHR) systems and medical office software.
- Ability to take vital signs, manual blood pressure, and collect blood samples and other specimens.
- Excellent interpersonal and communication skills, both written and verbal.
- Attention to detail and strong organizational abilities.
- Ability to multitask, prioritize, and adapt in a fast-paced healthcare environment.
- Knowledge of HIPAA and other privacy and security regulations.

 

Additional Job Details (if applicable)

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