Sr Manager, Corrections & Removals

Job Title

Sr Manager, Corrections & Removals

Job Description

The Sr. Manager, Corrections & Removals is responsible for reviewing and refining processes for corrective and removal tasks, managing team talent, analyzing KPIs for process improvement, addressing complex challenges innovatively, mentoring subordinates, and ensuring compliance with regulatory requirements in correction and removal activities. The role presides over meetings with senior internal and external product stakeholders to ensure accurate processes for corrective and removal (C&R) tasks. The role refines sub-system feeders to the process and integrates feedback from various sources like complaint handling and regulatory submissions. The role emphasizes talent management across the team, driving employee selection, performance, and career development.

Your role:

• Presides meetings with senior internal and external stakeholders to gather insights and expectations and ensures the development of accurate, precise, and standardized processes for specifying and executing corrective & removal (C&R) tasks.
• Reviews and refines various sub-system feeders to the process, including complaint handling, engineering change orders, kit suppliers, regulatory submissions, and field deployments.
• Manages talent across the team, while driving employee selection, performance management, compensation management, career development, and ensuring effective operational management. Serves as a mentor to subordinates, provides advanced guidance to meet deadlines and address complex technical challenges effectively, and oversees the development and implementation of schedules and performance criteria to ensure project success.
• Directs support for audits and inspections related to C&R requests, aids in strategy development, oversees regulatory inquiry responses, and reviews these responses to ensure compliance with C&R standards.
 

You're the right fit if:

• Bachelor's Degree/ Master's Degree in Medical Sciences, Healthcare Management, Industrial Engineering, Supply Chain Management or equivalent.

• Minimum 5 years of experience with Bachelor's or minimum 3 years of experience with Master's in areas such as Pharma, IVD, Medical Device, Quality Assurance, Quality Control, Clinical Research or equivalent.

• Leadership and/or Project Management experience is required.

• Skills in Device Recall Procedures, Health and Safety Monitoring, Quality, Management Systems (QMS), Data Analysis & Interpretation, CAPA Methodologies, Continuous Improvement, Budget Management, People Management, KPI Management, Regulatory Compliance, QualityRisk Management, Product Risk Management is highly desirable.

How we work together

We believe that we are better together than apart. For this role, this means working in-person at least 3 days per week.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.