Staff Accounting Assistant

Position Description – Staff Accounting Assistant

The primary role of the Staff Accounting Assistant is to ensure the accurate and timely posting of customer payments and deposit of funds for Georgia Power’s mailed-in payments, and for multi-account customers served by Alabama, Georgia, Mississippi and Southern Company’s Summary Billing process. The successful candidate will work with a team of staff accounting assistants to sort, scan and process check and electronic payments, provide support to customers and operating company personnel on payment-related research and issue resolution.  The role will provide an array of support functions ranging from equipment operation to data entry to research and customer interaction. This is a fast-paced, high-volume environment that respects and acknowledges individual effort. If you are committed to creating positive employee and customer interactions, please submit your resume for consideration.

This position is responsible for the following activities:

• Processing incoming payment transactions to accurately post to customers’ accounts
• Ensure balancing of deposits with daily posting files
• Perform research to ensure timely resolution of payment issues
• Monitor and complete exception items
• Work with customers and operating company personnel to recommend/provide the best payment channel solution to meet the customer’s needs

We’re looking for candidates that have the following job experience and education:

• High School diploma or GED required (additional educational experience is a plus)
• Must have a minimum of 1 year of experience in a payment acceptance/processing environment (experience with OPEX equipment and Mavro, BancTec, Wausau, or other payment processing software is a plus)
• 10-key and Data Entry experience
• Possess exceptional verbal and written communication skills
• Strong interpersonal skills 
• Strong decision-making skills
• Ideal candidate will have experience working with excel spreadsheets
• Ability to develop and maintain relationships at all levels, both internally and externally
• Demonstrated ability to be a quick learner and thrive in a fast-paced and often changing environment 
• Ability to prioritize and flexibly alter daily work schedule to meet changing work volumes 
• Take personal responsibility for learning and supporting business objectives
• Demonstrated problem solving skills

We’re looking for candidates that have the following behavioral attributes:   

• Model all aspects of Our Values: Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance
• Display a high amount of initiative and strategic thinking to create, implement, and support new ways of doing business and process improvement opportunities
• Demonstrate a high level of self-awareness
• Desire and ability for continued career growth
• Commitment to team environment

Please note that this job description is not intended to be an all-inclusive list

About Southern Company

Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com. 

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. Thi