Analyst-Business Systems

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Global Services (GS) organization delivers extraordinary customer care to Cardmember, Merchants, & Commercial clients around the world providing best-in-class Credit, Collections, and Fraud Services.

This is an exciting and dynamic position of Business Systems Analyst in the MIS & Analytics Team. MIS & Analytics Team is responsible to enable global servicing network process to be the most efficient and effective by establishing the best-in-class MIS and analytics function. The MIS and analytics in scope covers the dynamic and fast paced global credit environment including traditional credit products and new products introducing to the marketplace.

The ideal candidate will be a highly analytical individual with strong technical skills to support tableau dashboard development, reporting packages, and provide insights by leveraging analytical techniques to explain business performance. The candidate will possess a key eye for detail, excellent problem-solving abilities, and a passion for leveraging data to enhance business performance.

• Synthesize and organize complex information to provide business insights and perform analytics to understand performance trends.
• Develop and publish periodic reports to support business objectives.
• Link analytics and insights to ongoing strategic initiatives.
• Utilize various data analysis tools and techniques to identify opportunities for operational & MI enhancements.

Minimum Qualifications:

• 3+ years with relevant experience in Quantitative Business Analysis/Data Science
• Bachelor's Degree or equivalent experience, preferably in a quantitative field.
• Proficiency on Hive/SQL is essential with good understanding handling large datasets.
• Proficiency in data manipulation, statistical analysis, and data visualization tools especially Tableau.
• Strong time management skills and a proven ability to consistently deliver on preset timelines. 

Preferred Qualifications: 

• Advanced Degree In Business, Economics, Statistics, Operations Research, Or Other Quantitative Fields Preferred.

• Experience creating dashboards.
• Experience working in Financial servicing.

Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arr