Admissions Specialist (Nights/weekends)

Overview

Red River Hospital provides compassionate, high-quality care in a supportive environment.

We are currently hiring an Admissions Specialist for nights and weekends. This role requires strong communication skills and the ability to manage patient intake efficiently.

 

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: 

• ​Bachelor’s degree in Behavioral Science, Social Services Field, may also be an RN registered nurse, in which case, an Associate's degree in nursing may be the minimum educational requirement or a licensed practical or vocational nurse, in which case, successful completion of an LPN or LVN training program may be the minimum requirement.  

• ​For states in which a therapist may act in this role, a master's degree in a therapeutic field is preferred.  

• ​One or more years’ experience working with individuals in a clinical or observational capacity within the area of specialty for the facility preferred. 

Responsibilities

​ESSENTIAL FUNCTIONS: 

• ​Facilitate admissions and assessment processes for incoming patients.  

• ​Respond to inquiries about the facility within facility policy timeframes. 

• ​Schedule and complete pre-admission assessments and communicate recommendations to patients or their families. 

• ​Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.  

• ​Coordinate admission and transfer between levels of care within the facility. 

• ​Communicate projected admissions to designated internal representatives promptly.  

• ​Perform insurance benefit verifications, disseminating the information gathered to the patient, their families, and other appropriate facility staff.  

• ​Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre-authorization for treatment and admission.  

• ​Assist individual therapists with concurrent reviews with insurance companies to secure continued treatment.  

• ​Coordinate and facilitate peer-to-peer reviews when needed and collaborate the results of reviews with the multi-disciplinary treatment team. 

• ​Provide accurate and ongoing assessment of patient status in the admissions process.  

• ​Communicate treatment recommendations to other treatment teams.  

• ​Demonstrate a positive, empathetic, and professional attitude toward customers always.  When patient needs are not met, acknowledge and work to resolve complaints.  Recognize that patient safety is a top priority. 

• ​When a patient’s needs are not met, acknowledge and work to resolve complaints.  Recognize that patient safety is a top priority. 

• ​Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service. 

• ​Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.  

​ 

​OTHER FUNCTIONS:  

• ​Perform other functions and tasks as assigned. 

Qualifications

​EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: 

• ​Bachelor’s degree in Behavioral Science, Social Services Field, may also be an RN registered nurse, in which case, an Associate's degree in nursing may be the minimum educational requirement or a licensed practical or vocational nurse, in which case, successful completion of an LPN or LVN training program may be the minimum requirement.  

• ​For states in which a therapist may act in this role, a master's degree in a therapeutic field is preferred.  

• ​One or more years’ experience working with individuals in a clinical or observational capacity within the area of specialty for the facility preferred. 

​LICENSES/DESIGNATIONS/CERTIFICATIONS:  

• ​Licensure, as preferred for the area of clinical specialty as designated by the state in which the facility operates. 

• ​CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). 

• ​First aid may be required based on state or facility. 

​ADDITIONAL REGULATORY REQUIREMENTS: 

​ 

 

​ 

​While this job description is intended to be an accurate reflection of the requiremen