Guest Services Usher/ Greeter

 About the Role
The San Francisco Giants’ Guest Services Department is looking for Ushers/Greeters to join our team for the 2026 season. As a seasonal part-time Guest Services Team Member, you will be an ambassador for the San Francisco Giants and Oracle Park. While providing a high level of service you will be greeting guests in a pleasant manner and ensuring that all guests have a safe, enjoyable experience while you’re executing the Oracle Park Promise.
 
You are excited about this opportunity because you will…
-          Greet guests with a positive attitude at all times, offering to help them before they have to come to you.
-          Perform line management duties ensuring proper access in a safe, efficient manner
-          Greet guests at entry gates and scan their tickets
-          Facilitate giveaways
-          Provide wayfinding around the Park directing guests to sections, seats, restrooms, food options etc.
-          Escort guests to their seats while sometimes using a wheelchair
-          Check tickets for proper access to levels, sections and seats
-          Monitor seating sections and aisles, keeping them clear
-          Communicate guest-related incidents or safety issues to Security and Maintenance ensuring safety and cleanliness.
-          Operate elevators and/or monitor escalators for safe usage
 
We are excited about you because you are…
-          Safety consciousness and provide excellent customer service and communication skills
-          Able to work flexible hours - weekdays, nights, weekends and holidays based upon the event schedule
-          Comfortable on your feet and moving around (up and down stairs, ramps, walkways etc.) during shifts as well as working in small spaces (such as an elevator).
-          Punctual (on time for your scheduled shifts
-          Flexible in working different positions and performing different functions
-          Great at multi-tasking in a fast-paced team environment collaborating with others
-          Comfortable working outdoors subject to various weather conditions
-          Proactive and comfortable working with conflict de-escalation, resolution and problem solving
-          A great opportunity for those looking to supplement their income or just looking for something exciting to do