Server

Second City Theater Server Job Description

Requirements

1 year

Job Details

A server will be in charge of his or her section in a theater or private event space. You are here to make the guest feel special, serving the customer’s needs and making sure to do everything in your control to guarantee a memorable experience.  The ideal candidate for this position must be available to work two of three weekend nights per week and should be flexible to adjust as needed.  This is a fast paced, high volume position as theater guests will arrive and order within a small window of time.  Special events happen regularly in the theaters, which may coincide with regular service.  Only candidates that thrive in a busy environment should apply.

Essential Functions:

• Greet each guest/group in a warm & pleasant manner.
• Take food & beverage orders from guests.
• Write down orders and enter them correctly into the POS.
• Frequently check in on your guests to ensure they are enjoying all aspects of their experience.
• Accept guest payments, process credit cards, and make change (if applicable).
• Assist your busser/support and other staff members in clearing plates and silverware or running food and drinks to ensure all guests have a great experience.
• Learn all of the ingredients in our food & drink menu.
• Make recommendations and answer questions regarding food and beverages.
• Maintain cleanliness in all areas of the restaurant including counters, sinks, utensils, shelves and storage areas.
• Assist the restocking and replenishment of restaurant inventory and supplies.
• Training of new staff to meet service standards and volume expectations

Other Functions:

• Be available to fill in as needed to ensure the smooth and efficient operation of the business as directed by the manager or immediate supervisor.
• Complying with health and food safety standards, restocking items, cleaning,
• Provide great customer service, and follow Fifty/50 Restaurant Group policies & procedures
• Be a positive, upbeat, and personable person at all times while working.
• Be able to stay calm and collected in what could at sometimes be a stressful environment.

Physical Functions:

• Ability to stand/walk a minimum of 8 hours or as needed.
• Must be able to exert well-paced and frequent mobility for periods of up to 8 hours or as needed.
• Be able to lift up to 20 pounds frequently, and able to lift and carry 40 pounds occasionally.
• Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
• Work in both warm and cool environments
• High levels of noise from music, customer and employee traffic.
• Must be able to tolerate potential allergens:  peanut products, egg, dairy, gluten, soy, seafood and shellfish.

Qualifications, Education and Behavior

• At least 18 years old.
• Have a minimum of 1 year serving experience
• Ability to work quickly while maintaining safety standards and pro