Office Coordinator

 

Banyan Treatment Centers, a leader in addiction treatment, is seeking a full-time Office Coordinator to join our team in Waelder, TX. 

As an Office Coordinator, you will play a key role in bridging HR, management, and employees, facilitating smooth communication and coordination to ensure efficient daily operations. In this role, you’ll provide exceptional customer service to a diverse group, including patients, managers, and staff. Your responsibilities will include conducting new hire orientations, managing employee files, monitoring CEU compliance, maintaining office inventory, answering calls, handling mail, and overseeing patient funds and petty cash. Additionally, you will manage visitor screening, tobacco orders, and patient property discharge, contributing to seamless day-to-day activities.

 

Position Details: 

• Schedule: Full-time, Monday-Friday.
• Location: Waelder, TX (On-site)

 

Why Join Us?

Banyan Treatment Centers stands as a nationally recognized leader in addiction and mental health care, boasting a comprehensive continuum of care and holding the esteemed Joint Commission Accreditation (Gold Seal of Approval). From our inception, we've evolved into an authority and innovator in addiction care and mental health treatment, extending our services across 18 locations and providing Telehealth options throughout the United States.

Our collective mission is straightforward yet powerful: to liberate individuals from the shackles of addiction. With a team representing diverse backgrounds, many of whom have firsthand experience with addiction, we resonate with the very community we serve. Leveraging our expansive team of dedicated professionals and a well-established infrastructure, we deliver personalized treatment to support everyone who seeks our assistance.

What We Offer:

• A fast-paced, collaborative work environment
• Weekly Pay-Cycle- pay day is every Friday!
• CPR Training
• Continuing Education Units for license renewal
• Internal promotional opportunities
• Annual merit increases
• Employee Assistance and Referral Programs

Comprehensive benefits for full-time employees:

• Medical, Vision and Dental Insurance
• Whole and Term Life Insurance
• Short and Long-term disability Insurance
• 401(k) Benefit with Employer Match
• Paid Time Off
• 7 Paid Holidays, inclusive of a floating Holiday to use at your discretion.

 

Key Responsibilities:

• Provide excellent customer service to a diverse population, including substance abuse patients, executives, directors, employees, and HR.
• Conduct new hire orientations and assist employees in completing necessary training, ensuring smooth onboarding.
• Assist HR with employee file maintenance and auditing personnel files to ensure regulatory compliance.
• Monitor employee Continuing Education Units (CEUs) in accordance with regulatory and State requirements.
• Complete and submit training and performance reports to track progress and compliance.
• Maintain office inventory and forms.
• Answer and route incoming calls professionally, ensuring inquiries are directed to the appropriate contacts.
• Handle internal and external mail efficiently, ensuring timely distribution and response.
• Assist in the coordination of the annual employee benefits enrollment, supporting employees through the process.
• Maintain accurate, up-to-date documents, forms, and position paperwork.
• Screen all visitors, verify identity, and ensure sign-in on the visitor log.
• Manage patient funds and petty cash distribution.
• Oversee cigarette/tobacco orders, including verifying funds, placing orders, recording payments, and distributing items to clients.
• Prepare patient property for discharge.

 

Requirements:

• 2 or more years of clerical/administrative work experience. 

 

Preferences:

• Work experience in the field of behavioral and/or mental health treatment.
• Familiarity with HRIS systems, particularly UKG.
• An associate's degree or higher.
• Bilingual candidates, especially those fluent in Spanish, are strongly preferred for.

 

Abilities and Skills:

• Adherence to Healthcare Code of Ethics and familiarity with Joint Commission