Commercial Lines Account Assistant - St. Johnsbury, VT.

Most of our clients have built their companies from the ground up. OneDigital has too. We stand alongside these business owners, providing peace of mind that if the unthinkable happens, they are protected. We are their trusted partner to help them manage risks from weather, injuries or other unforeseeable surprises. This gives our clients the ability to focus on what’s most important to them and their employees: doing their best work and living their best lives.

If you are looking for a career where you are helping people and businesses thrive, even during times of uncertainty, OneDigital is the right career for you.

Our Newest Opportunity: 

Summary:

OneDigital is seeking a motivated team-player to join our Commercial Lines department as an Assistant Account Manager. This individual will work with Account Managers and Client Executives to service both new and existing accounts.

Essential Duties and Responsibilities (include but are not limited to):

• Complete New and Renewal policy checking for all accounts assigned, communicating any errors or premium increases to the Account Manager

• Process received endorsements, check for accuracy, and send to client with clear explanation of change

• Check and invoice premium audits. Send to client with clear explanation of additional or return premium

• Assist with issuing Proofs of insurance (Binders, Evidence of insurance, Certificates, Auto ID cards)

• Assist with claims processing and marketing as needed

• Promptly responding to the Account Manager, clients, and carriers in a professional, courteous manner

• Update the Epic agency management system to reflect accurate policy information at all times

• All other duties and projects as assigned by Account Manager

• Complete all tasks efficiently, in a timely fashion

Qualifications, Skills and Requirements:

• Basic knowledge of Property and Casualty insurance coverage is preferred.

• Experience with Microsoft office products including Outlook, Word and Excel

• Ability to navigate vendor or agency management systems as applicable.

• Proficiency in Applied / Epic or ability to learn these programs.

• Knowledge of Adobe Acrobat is a plus.

• Ability to manage client needs and multiple tasks.

• Strong respect for confidentiality and attention to detail.

• Strong Time Management skills

• Excellent written and oral communication skills.

Education, Training and Experience:

• A current Property and Casualty Insurance License is preferred however OneDigital is willing to assist with licensing for the right applicant.

• A high school diploma, two years of college or two years experience in the insurance industry is preferred

The typical base pay range for this role nationwide is $20 to $23 per hour. 

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal