Senior Product Manager - Personalization

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Senior Product Manager - Personalization

​Introduction to the team: 

Expedia Group Product & Technology powers personalized travel experiences for millions of travelers across the globe. We build intelligent, scalable, and connected products that leverage data and AI to simplify complex decisions, delight our customers, and drive loyalty. Our unified platform supports brands like Expedia, Vrbo, and Hotels.com, enabling tailored travel experiences across channels and trip types.  

The Recommendations & Personalization team plays a critical role in shaping how we understand travelers’ intent and preferences to deliver the most relevant experiences at every stage of the journey. We're focused on using traveler data and AI to make every interaction more intuitive and meaningful.  

We are seeking a Senior Product Manager, Personalization platform to help define and deliver a key portion of the personalization strategy and roadmap. In this role, you’ll be responsible for prioritizing and launching features that tailor content, recommendations, or ranking models for travelers. You’ll collaborate closely with Data & AI teams, engineering, design, and other product teams to power experiences that respond to both trip-specific context and long-term preferences.  

In this role, you will: 

• Own a portion of the personalization strategy and end-to-end roadmap, with a focus on making travel discovery and decision-making more relevant and effortless 

• Define prioritization frameworks such as traveler preferences & intent including which attributes to capture in the user profile, how to infer them from behavior and conversations, and how to replay them across the experience  

• Collaborate with the Data & AI team to develop new models ensuring high accuracy to build user trust  

• Drive alignment across functions—engineering, data & ai, design, brand, analytics, and other product teams —to ensure personalization features are consistent, scalable, and clearly tied to traveler experience and business impact 

• Support a culture of testing and learning: define platform metrics, launch experiments, and iterate based on measurable results 

• Evangelize the personalization vision across Expedia Group, using strong communication and influence skills to drive clarity and momentum across teams 

Experience and qualifications:  

• Bachelor’s degree in a technical, quantitative, or business-related field required; MBA or advanced technical degree is a plus; or equivalent related professional experience

• 8+ years of product management experience, with 3+ years working on personalization, recommendation systems, ranking, or AI/ML-powered products in a consumer technology setting 

• Demonstrated success in defining and shipping products that rely on user-level signals and behavioral data to drive relevance 

• Strong technical acumen: comfortable working closely with data scientists, engineers, and architects to shape system capabilities and deliver high-quality features  

• Strong analytical and experimentation skills, with the ability to define KPIs and draw actionable insights from data