Customer Development Manager, VDC & Drug, Hello & Tom's of Maine

No Relocation Assistance Offered
# 159451 - Chicago, Illinois, United States

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!
 

In today’s dynamic retail environment, it is an exciting time to be a part of the Customer Development team at Colgate.  You will be supporting two of our growth brands for the North America Division: Hello & Tom’s of Maine! Members of this team must be strong representatives of the hello and Tom’s of Maine brands and be able to articulate our brand positioning, mission and values to the Customer Development Team. The team will be responsible for all customer development  activities at each retailer, and for cultivating relationships across all functions including marketing,  digital, finance, supply chain and hello’s and tom’s senior management. Folks who are smart (but may not always have the right answer), innovative (but know how to be pragmatic), and are committed to forward motion (but make sure they keep the team in the mix) will make for the best cultural fit with our vibe and work ethic.

 

Our highly energetic and focused Strategic Grocery Team is dedicated to driving growth for Colgate Palmolive and for hello & Tom's of Maine in this ever-changing landscape. What role will you play as a member of the team supporting hello & Tom's of Maine? 

 

As the Customer Development Manager, you will have directional responsibility to deliver sales objectives on volume, spending and retail execution while also running the P&L. You will be formulating and executing a strategic plan to ensure you reach maximum volume, profitability and customer service. You'll develop plans to deliver designated account strategies and champion a demeanor with your colleagues to build solutions where everyone wins and efficiency of investments increase. You will demonstrate consumer insights associated with strong Colgate brand equities to drive incremental growth.

What you'll do

• Be a brand ambassador for hello & Tom's of Maine. Embody brand values and act as the direct liaison between the Account Team and hello & Tom's of Maine Commercial Teams.
• Connect the dots. Have a pulse on the big picture to identify areas of opportunity for products and programs, develop Customer Marketing strategies that incorporate consumer insights and have an awareness of competitor activity to build promotional strategies.
• Collaborate. In this role, you’ll establish partnerships with multiple parties including internal cross-functional teams, brokers, and the customer retail team. These relationships thrive on mutual trust and integrity to achieve results and execute against strategy and goals.
• Take the lead. Influence the agenda through collaboration, negotiation and thought leadership.
• Be an innovator. Look for opportunities to improve and seek creative solutions. Your ability to adapt and adjust the strategy with the customer, revisit objectives and gain insights from pre and post evaluation and return on investment analyses to ultimately incorporate learning into the strategic direction is essential.
• Have curiosity. It’s important to understand business trends in each account through fact-based analysis to include brand share, pricing, promotion levels, and trade class development along with understanding the efficiency of different investment levers. You’re curious about what works and what does not so that we can work together to refine customer tactics.

 

Required qualifications

• Bachelor's Degree 
• 8+ years in sales roles or adjacent experiences 

 

Preferred qualifications

• Experience working with a syndicated service (Nielsen, IRI) account 
• Experience working in consumer product goods 
• Microsoft Office or Google Suite proficiency (i.e, Sheets, Slides, Docs) 
   

Compensation and Benefits
Salary Range $115,200.00 - $163,000.00 USD

Pay is b