Full-Time Retail Assistant Manager - Milpitas Store

Job DetailsJob Location: Milpitas Store 116 - Milpitas, CA 95035Position Type: Full TimeSalary Range: $22.00 - $25.00 HourlySummary 

Founded in Santa Clara County in 1928, Goodwill of Silicon Valley is dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients’ sense of self-worth. We achieve this through workforce creation, vocational training, and environmental stewardship. With 18 retail stores, an online store, an extensive reuse/recycling operation, and our Contract Services division, we help individuals overcome barriers to employment, build sustainable lives and communities. 

 

Job Responsibilities 

 



Provide high profile leadership and direction by maintaining positive customer service and employee morale 





Accountable for all aspects of store operations 





Conduct weekly store management meetings, as well as daily huddles 





Ensure that safety and security is maintained, reporting all problems/hazards immediately 





Meet store goals, both in revenue and profit 





Reach daily, weekly, monthly production goals by monitoring the production processes, ensuring pricing/sorting staff are well trained, and flow of goods to the floor is timely. This includes ensuring proper rotation is followed at all times. 





Manage Supervisors and all employees in the absence of the Senior Retail Manager, including but not limited to, hiring, coaching/counseling, discipline, terminations, evaluations and initiation of wage adjustments. 





Follow the LOD checklist and conduct daily audits per the checklist. 





Ensure all SOPs are available and followed by all employees. This includes the Production Area and Merchandising of the floor. Ensure all Standards are consistently met. 





Accountable for cash register operations, all monies received, daily bank deposits, sales receipts and inventory and to protect these assets from both internal and external losses 





Ensure proper training of employees regarding company policies and procedures, job requirements and expectations, operation of equipment, safety, security and store housekeeping 





Ensure that all paperwork and reports are completed accurately and in a timely fashion 





Oversee training of community service clients assigned to the store 





Perform other duties as assigned by Senior Retail Manager 


QualificationsPreferred  Qualifications 

 



High School Diploma or equivalent is required 





Minimum 1-3 years of retail management experience 





Proficient in the English language 



 

Equipment Used 



Ten-key or calculator, telephone, office  computer, printer, fax machine, cash register 





Other equipment used: pushcarts, boxes, barrels, hand trucks, z-racks, clothing/display racks, mattress cart 



 

Aptitudes/skills/temperament 



Ability to communicate effectively, both orally and in writing, with co-workers, staff, and the public 





Ability to accept responsibility for direction, planning and control of the store operations 





Ability to make judgments and decisions and communicate these clearly based on established policies 





Ability to work well with others and maintain positive employee morale 





Ability to perform a variety of duties, often changing from one task to another without loss of efficiency or composure 





Ability to perform all cash/check/credit transactions and related bank transmittal paperwork accurately 





Ability to learn and accurately perform opening/closing procedures, including cash register operation 





Ability to discriminate between color/design/arrangement as they relate to displays and merchandising 





Ability to coordinate hand-eye-foot movements to safely move around fixtures and merchandise 





Ability to move hands and fingers quickly to count money/change and operate cash register 



 

Management Acumen: 



Management Style– Belief in empowering employees through the use of coaching and positive motivational techniques 





Organizational Skills– Results orientated, can meet high standards, goals and objective 





Accountability Style– Holds employees accountable for standards and serves as a mentor in their professional development; open to 360 degree feedback 





Collaborative – Sees value in working and forging effective relationships with others 





Teamwork– Willing to work as part of a team, enjoys sharing credit with colleagues 





Problem Solver– Ability to simplify complicated issues and develop traditional and nontraditional solutions 





Integrity– posses the highest ethical standards, trustworthy