Staff Product Designer

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

Okta is looking for a talented Staff Product Designer (you!) who shares our passion for bringing simple, yet powerful product experiences to our enterprise admins. Okta’s vision is to “free everyone to safely use any technology”. We bring simple and secure access to people and organizations everywhere, promising to not only protect the identities of our customers' workforce and users, but to ask, “what more can we make possible?”

Which is where you come in! ​​As a Staff Product Designer for Okta, you’ll work with a globally distributed design team to apply your craft and expertise on a range of products and services. Our culture provides the opportunity to explore the technologies we’re researching and investing in. Some of your work will be functional, practical user experience design, where you will help our design team drive cohesive user experience across Okta’s portfolio of products. Other work will be speculative, generative explorations that you carry out in collaboration and partnership across the organization to flesh out, frame, and help prioritize solutions in an ever-evolving and complex, often ambiguous, problem space.

The Finer Print

You will lead user experience strategy and execution for our Workforce Identity Cloud (WIC) business unit. Specifically, WIC will solve every identity use case at work – for all types of people (employees, business partners, contractors, frontline workers), for all types of resources (SaaS, servers, privileged resources, machines, etc.), for the largest and most secure businesses in the world. As a designer, your focus will be on helping us build a secure, trusted and unified platform with deep integrations.

In This Role, You Will

• Lead a holistic, human-centered approach to design
• Lead and oversee the UX strategy alongside cross-functional partners, collaborating to take products from concept to launch and define the long term strategy for your product area. 
• Design and facilitate co-creation design workshops with Product Management, Engineering and Design to define opportunities within our products to solve valuable customer problems
• Craft user-centered artifacts and end-to-end journeys to align teams contributing to Workforce Identity Management around the broader user experience
• Collaborate with other Okta designers to ensure consistency across interface experiences across different user scenarios
• Challenge teams to think bigger and act smaller, instilling an iterative process and fail forward mentality to design simple and delightful user interfaces for new and existing Okta products.
• Advocate, mentor, and educate on the benefits of design thinking to product teams and new designers alike; partnering with UX team members to uphold our principles and standards
• Actively mentor junior designers and contribute toward team-level and design practice and process improvements.
• Work with Design Leadership to define and drive the frameworks, contracts, and standards for others to be able to then build on top of and add value to, ensuring the quality of UX delivery
• Find creative ways to continuously learn from customers and users; collaborating with user researchers to research and synthesize user needs to help conceive, define, test and evolve solutions for our users across a range of mediums and experiences; Advocate for users and delivering user and customer outcomes in a dynamic work environment
• Help product designers create success metrics to illustrate a clear understanding how their designs impact customers
• Present work, concepts, and new ideas to cross-functional team members, adjacent teams, and senior leadership; working to distill complex technical problems into clear, conceptual models and simple, elegant solutions.
• Keep abreast of competitor products and industry trends; Perform competitive and comparative analysis to understand existing patterns.

Who We Are Looking For

• You have experience leading cross-discipline teams and exemplify leadership. 
• You are passionate about solving complex pr