Full-Time Key Holder - Sam Edelman

Since 2004, Sam Edelman has been synonymous with aspirational luxury. Inspired by timeless American elegance, Sam Edelman’s innate understanding of the customer translates conceptually into a modern lifestyle informed by rich heritage, creativity, and innovation. Sam Edelman is a complete lifestyle brand with flagship stores in premier locations around the US.


Sam Edelman has an incredible opportunity for a Key Holder to join our highly creative, forward-thinking team in providing a world class customer experience! We seek someone who is confident, proactive and trend-savvy with previous experience working with a luxury or contemporary fashion brand. You’re perfect for this position if you’re a strong sales-driver who enjoys spending time on the floor working with your team and clients.

What You'll Be Doing

• Elevate the Store Experience:Assist in the overall shopping experience for all Sam Edelman Clients utilizing the “The Sam Style” model, and providing an inviting world class experience with a customer-first approach. Actively engage and build relationships with customers.
• Deliver on Visual Merchandising Standards:Assist store leadership with executing product placement and visual standards consistent with company guideline and expectation. You’ll do your part to keep the store clean, organized, safe and easily shoppable.
• Drive with Passion: Meet performance metrics byexhibiting a passion and enthusiasm for the brand and embracing and promoting company initiatives, contests and strategies. Deliver clear, concise and timely communication to Store Team & Store Sales Manager.
Embody Respect and Professionalism:Engage in our professional store culture where all associates’ contributions are valued, respected and appreciatedOther Essential Functions:Completes other projects and assignments as directed by management.

 Perks You'll Enjoy

• Career Advancement Opportunities:Whether it’s on the vibrant sales-floor or our whimsical NYC corporate office, we encourage growth for our passionate and driven associates when the right match of skills and opportunities align.
• Commissioned Sales Earnings: There is an opportunity to expand your earnings with uncapped commissions. Final compensation can vary based on guaranteed hourly earnings and opportunity for commission-based earnings in a given pay period.
• Monthly Incentive Opportunities:Eligible to earn a monthly incentive bonus if store meets required sales & performance goals.
• Our Shoe Discount: Of course, we'll help fill your closet with Sam Edelman shoes with our 50% discount, but we'll also have you covered across all Caleres’s retail stores – Famous Footwear, Naturalizer, and Allen Edmonds with a 30% Associate Discount!
• Contest Rewards: Embrace the fun of friendly competition through our engaging contests, where our winners are celebrated with exciting prizes!
• Get Paid When You Want: Love an early pay day? Get paid as you earn (without the fees) with Dayforce Wallet.
• Employee Assistance Programs. Receive 24/7 access to a comprehensive suite of individual support options, including emotional support, work-life solutions, legal guidance, financial resources and more, via online & phone.
• Benefit Offerings: We offer PTO, Medical benefits and 401(k) for our full-time associates. To learn more details about our Total Rewards package, visit yourcaleres.com

Preferred Qualifications & Education

• High School Diploma/GED
• 1-3 years of experience in retail store sales, customer service/hospitality environment, and/or a combination of applicable experience in a comparable brand environment
• Able to build constructive and effective relationships within store
• Demonstrates an ability to communicate positively with store associates at all levels
• Must exercise independent judgment and discretion partnering with Store Sales Manager and/or Assistant Managers, as needed
• Working knowledge of general retail practices and procedures
• Ability to work effectively within a team
• Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, weekends and extended hours

Physical Requirements and/or Environment

• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques;
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting;
• Ability to be mobile on the sales floor for extended periods of time.


Sam Edelman is part of Caleres Inc., a diverse portfolio of 15 global footwear brands including Famous Footwear, Naturalizer, Vionic, Dr. Scholl's, Allen Edmonds, and many more. Caleres' legacy includes more than 140-years of craftsma