Patient Care Representative

City/State

Chase City, VA

Overview

Work Shift

First (Days) (United States of America)

Sentara Chase City Family Medicine is looking for a Patient Care Representative to join their team. This is a full time position located in Chase City, VA.

The Patient Care Representative is responsible for registration process of new and current patients at the site. Completes check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.

Must have ability to communicate with insurance carriers and discharge planners in a professional manner. Must be enthusiastic and energetic.

Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B with matching funds, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more. 

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. 

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

Keywords: physician office, customer service, patient care, front office, patient representative, Talroo-Allied Health, Monster

Job Summary

Responsible for registration process of new and current patients at the site. Completes check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.

Must have ability to communicate with insurance carriers and discharge planners in a professional manner. Must be enthusiastic and energetic.

Qualifications:

HS - High School Grad or Equivalent (Required)

Skills

Communication, Service Orientation, Typing Speed 30+ WPM

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission “to improve health every day,” this is a tobacco-free environment.