Manager, Health Education
L.A. Care Health PlanAbout the role
Salary Range: $102,183.00 (Min.) - $132,838.00 (Mid.) - $163,492.00 (Max.)
Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time.
Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.
Job Summary
The Manager of Health Education is responsible for overseeing day-to-day operations for the assigned business unit, including supervising staff, providing coaching/guidance, and ensuring departmental and organizational priorities are met in a timely fashion. This position prepares and updates departmental administrative documents, including program descriptions, policies, work plans, and reports. The Manager monitors and ensures compliance with regulatory requirements, works with internal and external stakeholders to provide technical assistance, proposes and drives process improvement opportunities, and manages the budget for the assigned business unit.
Duties
Manages the operation of the assigned work unit, including development, implementation, administration and evaluation of goals and strategies.
Provides guidance, mentoring, and coaching to direct reports. Resolves conflicts and manages staff performance issues, as needed.
Prepares, reviews and updates policies and procedures, program descriptions, evaluation reports, ongoing monitoring reports, and other administrative documents for the assigned work unit.
Creates operational and capital budgets. Ensures operational goals and objectives are met through expense management and within approved budget.
Oversees implementation of critical and/or organizationally sensitive initiatives or projects.
Performs other duties as assigned.
Duties Continued
Education Required
Bachelor's DegreeIn lieu of degree, equivalent education and/or experience may be considered.Education Preferred
Master's Degree in Community HealthExperience
Required:
Minimum of 5-7 years of experience in healthcare and/or managed care.
At least 3-4 years of experience managing staff with the demonstrated experience on the following list of stated knowledge, experience and/ or skills.
Experience overseeing multiple complex projects.
Preferred:
Experience in a managed care health plan setting, preferably with a Medicaid managed care plan.
Experience with regulatory requirements and auditing/oversight.
Skills
Required:
Excellent verbal and written communication skills.
Superior problem solving, planning, and organizational skills.
Preferred:
Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese.
Licenses/Certifications Required
Licenses/Certifications Preferred
Certified Health Education Specialist (CHES)Required Training
Physical Requirements
LightAdditional Information
Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.
L.A. Care offers a wide range of benefits including
- Paid Time Off (PTO)
- Tuition Reimbursement
- Retirement Plans
- Medical, Dental and Vision
- Wellness Program
- Volunteer Time Off (VTO)
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