Patient Services Representative- Ocean Park Family Medicine

General Information

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Work Location: Santa Monica, CA, USA Onsite or Remote Fully On-Site Work Schedule Monday - Friday 8am - 5pm Posted Date 05/05/2026 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 30287

Primary Duties and Responsibilities

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There’s nothing more exciting and rewarding than being able to make a significant, positive difference in someone’s life. At UCLA Health, you’ll experience this joy every day while also enjoying the positive, supportive, and collaborative environment that makes ours one of the most loved workplaces. Join us and find out for yourself.

 

As a Patient Service Representative for our Ocean Park Family Medicine Clinic, you will have the opportunity to provide direct support to the Clinicians and Patients. Major duties include but are not limited to: acting as a liaison for the patients and providers in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect.

 

At UCLA Health, passionate clinicians in a wide range of disciplines have enabled us to become a world-renowned health system with four award-winning hospitals and more than 270 community clinics throughout Southern California. We’re also home to the world-class medical research and clinical education capabilities of the David Geffen School of Medicine. If you’re looking to experience greater challenge and fulfillment in your career, come to UCLA Health.

$30.36-$43.49

Job Qualifications

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Required

·     Skill in setting priorities which accurately reflect the relative importance of job responsibilities.

·     Experience in checking and obtaining authorizations with Private, Commercial, and Federal/State provided insurance including, but not limited to: Medicare, Medi-Cal, LA Care, Tri-Care, etc.

·     Ability to establish and maintain productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

·     Ability to creatively integrate competing demands into a productive working environment.

·     Skill in verbal communications to clearly convey compl