Principal Product Manager, Platform

About Zscaler

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world’s cloud security leader.

We're looking for an experienced Principal Product Manager, Platform to lead high-impact platform initiatives for Zscaler’s Zero Trust platform. This role is hybrid in our San Jose, CA office three days a week. Reporting to the VP, Product Management – Platform, you will be responsible for:

• Defining and driving platform capabilities, prioritizing configuration version control, delegated administrative management, and marketplace functionality to enable best-in-class experiences
• Leading technical discussions with customers and engineering stakeholders, authoring product requirement documents, and driving technical roadmaps with engineering through Jira stories planning
• Collaborating with cross-functional teams, including marketing, customer success, and sales enablement, to bring products to market and ensure ongoing success
• Acting as an internal subject matter expert, providing training, advocacy, and support to sales and other teams
• Engaging directly with customers to gather product feedback and identify opportunities to enhance the platform’s functionality and adoption

What We’re Looking for (Minimum Qualifications) 

• 7–10 years of experience in product management, ideally with significant focus on building scalable SaaS platforms and cybersecurity solutions  
• Deep technical domain expertise, including knowledge of Proxy Architecture, HTTP, DNS, SSL, Malware Detection, IPS, Advanced Threat Protection, Sandboxing, and endpoint security  
• Prior hands-on inbound product management experience, preferably at top industry security or networking vendors  
• Familiarity with Zero Trust platforms and cloud-based security solutions (familiarity with Zscaler’s offerings is a plus)  
• Strong track record of collaborating with engineering teams and developing user-centered products  

What Will Make You Stand Out (Preferred Qualifications) 

• Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s or MBA is a plus but not required)  
• Experience engaging with enterprise customers to deliver actionable feedback to engineering on a long-term roadmap  
• Strong understanding of SaaS platforms with user experience design in enterprise environments  

#LI-Hybrid  

#LI-CM3  

 

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range$164,500—$235,000 USD

At Zscaler, we are committed to building a team that reflects th