Airport Program Management Officer

General Description and Classification Standards:  Reporting to the Airport General Manager, this role provides executive-level support and coordination of special projects and applied research initiatives that enhance initiative delivery and operational efficiency across the enterprise. The position supports time-bound, cross-departmental efforts that require structured execution, dedicated oversight, and measurable outcomes.
This position is charged with managing high-priority, non-routine projects and research functions that fall outside the scope of traditional business units. The role contributes subject matter expertise to improve project delivery frameworks, apply research to operational enhancements, and translate executive direction into actionable, performance-driven initiatives.
Supervision Received: Direction received is broad and centers on enterprise-level priorities and program execution. Position is expected to operate with independence while keeping executive leadership informed of progress, risk, and key milestones.
  Essential Duties and Responsibilities: These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.
  • Directs the planning, execution, and monitoring of complex, cross-functional special projects from concept to completion. • Oversees applied research activities, including data gathering, benchmarking, and analysis to inform policy, operations, and enterprise decision-making. • Develops and maintains project governance frameworks, templates, and performance metrics. • Ensures alignment of initiatives with organizational goals and operational priorities • Coordinates across departments to manage project resources, schedules, and deliverables. • Prepares reports, presentations, and executive updates on project status, risk, and outcomes. • Establishes collaborative partnerships with key internal and external stakeholders. • Supports continuous improvement initiatives and implementation of best practices. • Ensures compliance with applicable regulations, procurement guidelines, and administrative policies. • These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. • May perform other duties as assigned.
  Decision Making Position exercises discretion and independent judgment in planning, resource allocation, and overall program implementation. Makes high-level decisions on project timelines, scope, and impact in coordination with executive leadership.
  The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.
  Knowledge Skills and Abilities: This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully, it is not an exhaustive list.
  • Deep understanding of project management methodologies and research application. • Strong analytical, planning, and organizational skills. • Proven ability to lead complex projects and facilitate cross-functional collaboration. • Skilled in written and verbal communication, including presentation to executive audiences. • Experience in performance tracking, operational improvement, and enterprise reporting. • Collaborate with internal and external stakeholder groups on the research, development and implementation of revenue-generating Airport programs, projects and functions. • Ability to manage multiple priorities under tight deadlines.
  Minimum Qualifications: Education and Experience – Bachelor’s degree in related field and five (5) years of related work experience. This job requires mandatory in office work only. Licensures and Certifications - None required in general.
  Preferred Requirements Masters degree in in Business/Public Administration, Finance, Public Policy, or other related field 8 or more years of project management, operations or consulting experience; experience in management, strategy or operational consulting preferred but not required; Project Management Professional (PMP) or related certification strongly preferred.
  Lifting Requirements:  Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
  It is the policy of the City of Atlanta (“COA”) that qualified individua