Director of People Success

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

About MarketStar: 

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. 
 
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. 

We are excited to have you apply to join our leadership team and can’t wait to discuss how we can help you find growth, as well as how you can drive growth for your team and make an impact on our business.  

About The Director of People Success: 

The Director of People Success (Human Resources) will play a critical role in leading regional Human Resources business partners that drive organizational performance through people strategies for our North America and European regions. The role requires an experienced leader who believes in creating an environment where exceptional results are delivered, and the best ideas and talents of a geographically dispersed, client-focused workforce come to life.  Ideal candidates will have experience managing multi-geographical HR teams, utilizing data and analytics to create and drive people through strategies leveraging a variety of tools and harnessing strong positive employee engagement to drive performance. 

Location: Ogden Hybrid or Dublin Hybrid   

 
What will you do? 

• Formulate and execute people strategies that directly support the overarching business objectives of the organization and the region.   

• Work collaboratively with all layers of leadership to synchronize people strategies with the broader business goals of the organization – particularly for our NAMER + EMEA employee base.  

• Lead and manage a team of HR Business Partners in North America and Europe, providing guidance, coaching, and daily support.  

• Foster a culture of collaboration, accountability, and continuous improvement within the Human Resources team and across the business.  

• Continuously assess and enhance performance management processes to adapt to changing organizational needs and industry trends.  

• Implement feedback mechanisms to gather insights from employees and management for policy improvement.  

• Develop and execute risk mitigation strategies and documentation processes for employee relations management, investigations, terminations, performance management, corrective actions, RIFs, appeals, and business restructuring activities.    

• Establish and monitor key performance indicators (KPIs) for HR Business Partners, regularly reporting on metrics and analytics.    

• Act as a