Freelance Group Account Supervisor

Company Description

What took you so long!? We’ve been waiting for you. Yep, you read that right. We are looking for you to bring your authentic self to work every day because we know it’s not what you do that makes you different, it’s how you do it that makes you truly unique.  And we’re not just saying it, our people think that too— that's why we’re a Top 10, 2022 Ad Age Best Places to Work agency.

We know you are not your resume; we understand you are not your work, and we respect that you are so much more than a job description. You are you.
We’re interested in you—are you interested in us? Keep reading and let us know.

At Razorfish Health, we are fueling the practice of modern medicine. RFH is built for the modern age of medicine. We have a deep commitment to science, technology, and innovation to help healthcare providers and patients make better connections for better outcomes. Our focus is on future trends and disruptors that will shape how medicine is practiced today, creating a healthier tomorrow.

We support that promise with 300+ employees across three office locations in New York City // Philadelphia // Chicago and many remote employees. We want our talent to be comfortable while they are connected, so we have instituted a Connect From Anywhere (CFA) policy. We empower our employees to choose a work environment that is the best fit for them: working remotely, in the office, or a combination of both. We have 12 team members with MDs, PharmDs, or PhDs and 5 of the top 8 pharma companies on our roster.

Web: razorfish.health | Instagram: @RazorfishHealth | LinkedIn:linkedin.com/company/razorfish-health | Facebook: facebook.com/razorfishhealth

Job Description

Position: Freelance Group Account Supervisor   

About Razorfish Health 

Razorfish Health is unique among the roster of the largest healthcare agencies. Here’s why: 

At Razorfish Health, we were built on re-invention. We were one of the very first digital agencies more than two decades ago, and we have continued to reinvent our agency, our team, and we specialize in re-inventing brands, campaigns and categories every day. 

We have the deepest team of credentialed medical scientists, an award winning creative team, and an in-house data analytics team which allows us to understand the insights driving physicians, payers, and patients and to create ideas that help transform our clients’ brands.  

We have offices in New York, Chicago, Philadelphia, and London with over 300 colleagues, serving a broad base of clients including 4 of the top 10 pharma companies, as well as OTC, biotech and health systems and hospitals.  

In a sea of same, we swim differently. Our people are unique. Our perspectives are unique. Find out why our employees are proud to say #IAmARazorfish. 

Web: http://www.razorfishhealth.com | Facebook: https://www.facebook.com/razorfishhealth 

Twitter: https://twitter.com/RazorfishHealth 

Position Summary 

The Group Account Supervisor is the brand champion. They will provide strategic input, tactical planning, and direction on multiple or large-scale assigned accounts. The Group Account Supervisor has direct management responsibilities: supervises junior account staff to implement plans in a timely, effective, and profitable manner. They build and maintain positive, lasting client relationships with multiple or mid-level clients, as well as ensuring high-quality agency output. 

Qualifications

Key Responsibilities 

Agency Operations 

• Drives the process and details, and develops tactical plans. Forecasts budgets 

• Finances: Develops and administers clients’ budgets based on accurate estimating and tracking of hours, out-of-pocket expenses, and reconciliation against estimates. Raises client awareness as to when changes in client direction affect estimates. Thorough knowledge of contract and its implications. Sound decision making regarding hours dedicated to jobs and what to prioritize. Thorough knowledge of all basic financial tools necessary to account management. Contributes to the revenue and forecasts of the brand  

• Troubleshooting: Solution oriented. Knows when things might get off track in agency operations. Uses experience and judgment to proactively solve potential problems before they get too big. Ability to solve client issues, independently moderate conf