Coordinator - Clinical Support Services

Clinical Support Services Coordinator works collaboratively on multi-disciplinary work groups and projects. Initiates and facilitates activities to establish and enhance financial and operational analyses, supply chain, product management, and other SCM activities and processes. Works with Mayo departments and the Product Management Committees to review existing supply expenses and to identify supply expense reduction opportunities. Collaborates with staff within Supply Chain Management, Surgery, Procedural Areas and our other customers to implement the identified supply expense reduction opportunities. Provides support for administration of inventory locations, ensuring units are properly stocked of supplies for customers. Assures quality control of all units utilizing the Enterprise Resource Planning (ERP) and Supply Information Management (SIMS) systems for inventory applications. Assists internal customers with medical supply recommendations when standard inventory supplies are stock outs or backordered utilizing the product formulary committees. Possesses extensive knowledge of medical surgical products, associated contract compliance, and acts as a liaison for product conversion. Serves as a resource on department and institutional initiatives; shares knowledge with customers and colleagues. Supports coordination of application upgrades. Provides training internally for Supply Chain personnel and customers on Logistics processes and technology. Initiates and facilitates work groups and projects to progress financial and operational analyses, supply chain, product management, and other continuous improvement. Supports daily operations of Revenue capture, supplies case cost analysis, and other related services. Conducts research, analysis, benchmarking, and audits towards implementation of supply chain best practices. Delivers supplies case cost analysis to directly support Practice standardization initiatives. Assists with SCM continuous improvement initiatives. Bachelor's Degree and a minimum of 5 years relevant experience in health care, supply chain logistics, finance or related business experience; certifications may be considered in lieu of experience. In lieu of bachelor’s degree, H.S/GED and 9 years’ of relevant experience may be considered.Requires strong personal computer skills, communication skills, problem solving, continuous improvement and teaming skills. Maintains a broad knowledge of Mayo clinical, financial, and administrative systems/applications and processes. Serves as a resource on department and institutional initiatives; shares knowledge with customers and colleagues. Demonstrated verbal and written communication skills. Ability to work in a team-oriented environment. Must be adaptable and flexible in an ever-changing work environment. Able to handle/prioritize tasks simultaneously. Basic understanding of accounting principles. Works as a team to provide support to all departments; works with other areas of SCM to ensure exceptional customer service. Ability to manage time to meet required deadlines. Commodity/Service line knowledge and understanding. Ability to manage vendor relationships. Comprehension of customer requirements in order to provide solutions to product/service needs.
Demonstrated analytical and project management experience. Demonstrated knowledge of hospital departments and their basic functions.
Certified Purchasing Manager (CPM), Certified Materials Resource Professional (CMRP), Certified Quality Improvement Associate (CQIA), or other credential from a recognized supply chain organization preferred.

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.