Customer Category Manager -Kroger

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You work in partnership with customers to define and execute a winning growth strategy for both Mondelēz International and the customer.

Location: This position is based in Cincinnati, OH at the MDLZ Satellite office. 

How you will contribute

You will:

• Build MDLZ business with Kroger as measured by share gains, joint value creation, volume targets, special programs, and new item introductions.
• Cultivate strong partnership with Kroger through the joint business planning process. 
• Continually analyze all aspects of assigned categories for display, merchandising, pricing and assortment opportunities and develop strategies to capitalize on those areas of opportunity. 
• Support cross-functional business planning in category management, supply chain efficiency, technology, local marketing. 
• Develop, track, analyze, and evaluate business plans based on Business Unit, customer strategies/initiatives and external factors. 
• Understand and utilize insight information applications, both internal and external (competition), to build total customer profits. 
• Tailor programs consistent with customer’s strategy that deliver superior results and aligns with the business sectors’ expectations. 
• Serve as primary interface with Mondelēz International HQ Sales organization for assigned categories and provide a single point of accountability to the customer for all Mondelēz International activities in categories assigned. 
• Communicate and influence implementation of business plans to enable superior execution across key team members. 
• Administer volume and trade promotion spending levels within budget while managing trade dollars as percent of revenue for maximum results, drive efficient and effective trade programs to deliver best ROI and within budget. 
• Interface with key customer contacts to assess current service levels, understand areas for improvement and ensure improvement plans are implemented. 
• Lead and/or assist with category reviews and customer visits, including annual reviews. 

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What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Execution with excellence and prioritizing results. 
• Follow through on commitment and persevere through challenges to find creative solutions. 
• Total Sales/BU/HQ planning and customer insights experience, with preference to individuals with CPG industry experience. 
• Extensive knowledge of industry, category and/or Mondelēz International portfolio specific to category. 
• Strong financial acumen – understanding of profit and revenue drivers and analysis, proficiency in deploying trade. 
• Exceptional strategic thinking, decision making, negotiation, problem-solving, and interpersonal skills. 
• Ability to establish and maintain effective relationships with the customer, gain trust and respect. 

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More about this role

Job specific requirements:

• Minimum 1-3 years in a customer-facing role in FMCG/CPG industry with proven selling/negotiating experience; HQ Selling experience a plus.
• Successful relationship building/partnership
• Strong organizational skills

Work schedule: This is a full-time, hybrid position based at our Sales office in Cincinnati, OH with expectations