Auxiliary Services Program Manager

Make a difference at one of Florida’s premier institutions for education in science, technology, engineering, and math (STEM). Florida Polytechnic University, ranked the No. 1 public college in the region by U.S. News and World Report, offers a unique working environment that encourages faculty and staff to be part of a culture that prizes collaboration, innovation, and the willingness to go above and beyond to ensure our students and University succeed. Florida Poly offers a small campus academic environment where students form connections with their faculty and peers as they pursue high-value degrees in engineering and applied sciences.

The University is equipped with cutting-edge facilities and equipment and two award-winning, architecturally distinct academic buildings. Its evolving curriculum, designed to meet the needs of industry and provide a life-long educational foundation for students, has helped the institution grow in prominence since its opening in 2014. Florida Poly’s deliberately small classes, affordability, and outstanding graduate outcomes have helped it earn recognitions such as being named a top value school, in the top 25 nationally for affordability, and in the top five best universities in the South for tech students. Accredited by ABET and SACSCOC, Florida Poly is educating some of the brightest minds in Florida and attracting standout talent from across the nation.

   

JOB TITLE

   

Auxiliary Services Program Manager

   

JOB DESCRIPTION SUMMARY

   

The Auxiliary Enterprises Program Manager will oversee the department's daily operations, ensuring effective project management and operational execution. This position will be responsible for coordinating projects, managing timelines, and ensuring that key deliverables are met. The role will also involve managing vendor compliance with contractual objectives and assisting with business development initiatives. This position also manages the division's University mail operations, print and copy services, vending, and asset management. Additionally, the Program Manager will play a key role in developing internal policies and processes, ensuring they align with the department's goals.

   

JOB DESCRIPTION

   

RESPONSIBILITIES:

Contractual Oversight

• Ensure vendor and auxiliary partner compliance with program and contract objectives, especially financial terms.
• Maintain accurate files and calendars of important contract dates and deadlines.
• Assist in developing and compiling progress reports, partner performance evaluations and year end contract reports.
• Primary point of contact for vending services, virtual bookstore, printing and other partnerships as assigned.

Project Management

• Lead and manage multiple projects within Auxiliary Enterprises, ensuring timely delivery, effective resource management, and successful completion.
• Collaborate with cross-functional teams to coordinate project objectives and deliverables.
• Monitor project progress, address challenges, and ensure alignment with department goals and timelines.

Business Development

• Identify and research new business opportunities to expand revenue streams within Auxiliary Enterprises.
• Collaborate with university stakeholders to assess market demands and develop innovative services or products.
• Conduct market analysis and feasibility studies to evaluate the potential for introducing new ventures or partnerships.

Operations Management

• Responsible for daily operational oversight of vending, mail, print, and copy services.
• Supervise the Coordinator of Auxiliary Enterprises.
• Serves as backup to the Assistant Director of Operations when needed.

Policy and Process Lead

• Assist Auxiliary Enterprises leadership with researching, developing, and documenting internal policies and procedures for existing and new business endeavors.
• Review all existing policies and processes to ensure accuracy and compliance.
• Provide leadership with recommendations for updating existing policies.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree or equivalent work experience.
• 2 or more years of experience in project management, contractual oversight, office management or similar service.
• In lieu of a degree, any appropriate combination of relevant education, experience, and/or certifications may be considered.

PREFERRED QUALIFICATIONS:

• Experience in Auxiliary or Business