QA Technician

When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service.


With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently-located across the U.S.


Job Description


Job Title: QA Technician

Department: Manufacturing BC

Location: Richmond, BC

Directly reports to: Regional QA Manager (BakeMark Canada)

Indirectly reports to: General Manager, BC


PURPOSE OF THE JOB


Ensures that internal customers are satisfied and fulfilled with outputs and responsiveness. Always follows BakeMark’s guiding principles of Best Practices as both process improvement and cultural attitude.

Continually reviews manufacturing processes to maximize productivity, increase profitability, increase efficiency and improve quality.

Ensures all BakeMark manufactured products meet Quality Assurance specifications by performing all pertinent quality control tests.

Works on special projects as assigned by the General Manager or Regional Quality Manager.


PRINCIPAL/ESSENTIAL ACCOUNTABILITIES include the following. Other duties may be assigned.


Manufacturing Administration

• Ensures all Best Practices - BRC, HACCP, GMP, Food Safe policies, etc are adhered to at all times
• Assists in the preparation and hosting of facility audits, including BRC.
• Reports all safety, repairs and maintenance requirements to the General Manager.
• Ensures the facility is maintained and facility internal audits are performed as to the set procedure, following up on shortcomings in coordination with the Production Supervisor and the General Manager.
• In coordination with R&D, develops and understands the manufacturing process for each product.


Quality Control – Finished Products

• Performs all relevant quality control tests on a daily basis to ensure that the manufacturing products meet all finished product specifications.
• Ensures all processes for maintaining records for all QC testing are followed.
• Ensures all processes for maintaining daily production records are followed.
• Reviews and adjusts all product processes that affect the specifications of the finished product, where required.
• Ensures that the ingredients used in the manufacturing operation conform to required standards.
• Maintains and revises the sampling size and technique for all manufactured products as required.
• Ensures that lot numbers of ingredients used in the manufacturing operation are recorded and traceable.
• Produces Certificates of Analysis for manufactured products.


Quality Control – Administration

• Ensures Finished Products are stored by date and by product number.
• Retains samples of all tested manufactured products for a period of three months or as regulated.
• Orders quality control supplies as required.
• Works with R&D department as required.


Human Resources

• Assists in guiding and training all manufacturing staff to ensure adherence to all food safe and GMP policies.


Education & Experience

• Must have a diploma in Food Science from a recognized institution and/or worked within a manufacturing environment.
• Must have understanding of manufacturing processes.
• Must be able to communicate clearly both verbally and in written format with all departments.
• Must be accurate with numbers.
• Must be proficient in the Microsoft Suite of products, especially Excel and ERP systems.


Other Duties as Assigned

Physical Demands/Work Environment


The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


• While performing the duties of this job the employee is regularly required