Principal Technical Program Manager

About the team

The Data Engineering team is looking for a Senior Technical Program Manager who will lead all aspects of our backend services team towards project success. This would be a great fit for someone who is passionate about working with engineers and mentoring teams with varying levels of experience. This role is part of Zillow's Data Engineering team - a group that truly sits at the intersection of all Zillow services to drive transparency and insights through data delivery in order to drive impactful business decisions! This role will work collaboratively within Data Engineering and across our stakeholders and customers to ensure success.

About the role

You will get to manage the lifecycle and execution of some of our largest and most critical initiatives across multiple teams. 

• You will facilitate cross-team collaboration, cross-functional communication, and engineering efficiency. Responsibilities include but are not limited to:

• You will assess risks, anticipate bottlenecks, provide critical issue management, anticipate and make tradeoffs, while balancing the business needs versus technical constraints.

• Beyond being successful, you’ll thrive if you relish crafting clarity from ambiguity (at a company level) and you take pride in driving complex cross-team programs while aligning to company and engineering strategy.

• Ensure performance is sustained while managing costs and budget

• Work closely with engineering, data science, marketing, and analytics teams at Zillow

• Define and prioritize strategic projects and shepherd them from concept to launch

• Own and drive large and sophisticated programs, while creating transparency through project plans that are focused on value realization, while collaborating with engineers to align teams and manage dependencies

• Maintain and report on program status and seek to optimize timely delivery

• Update leadership and the business on progress, issues, risk, and course correction plans

• You have a history of leading teams and a passion for working within an agile framework.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

In California, Colorado, Connecticut, Nevada, New York and Washington the standard base pay range for this role is $167,100.00 - $266,900.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Nevada, New York and Washington and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• Strong project management skills including conceptualization, driving alignment, handling timelines, and objectives

• You love driving cross-functional, technical and sophisticated programs to achieve business outcomes

• An ability to take large, complex projects, and break them down in deliverables that focus on value-realization for the end user/customer

• Improve management decision-making by delivering data-driven recommendations that are aligned with organizational strategy and quarterly goals

• You prefer to use data to make decisions, and can express yourself thoughtfully

• You are passionate about championing great work and advocate effectively on behalf of what’s best for the customer.

• Outstanding oral and written communication skills, as well as the ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements, and prioritize tasks

• Highly effective communicator that enables you to earn trust at all levels and engage effectively with senior leaders

• Ability to handle multiple competing priorities in a fast-paced environment

• Outstanding customer relationship skills, including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet bold timelines with optimal solutions

• Iterative approach to business delivery combined with the drive to move fast and think big.

• Self starter and owner of learning Zillow and DE business (asks questions, reaches out to people to learn, an