Client Director

Company Description

Location: US - Remote

REFID885496

Job Description

At NielsenIQ, we work with U.S. retailers to help them understand their consumers, and to optimize their business down every aisle. On the NielsenIQ Retail Team you will work face-to-face with the largest retail players and use NielsenIQ solutions to help answer questions such as what is the right assortment to carry and how to optimize pricing & promotional strategies. Every day brings a new challenge when working in the fast-paced retail environment. 

Be curious. Be collaborative. Be forward thinking. Join the Retail Analytics Team and work with our clients as a consultant, a problem solver, and the voice of NielsenIQ at our clients. 

As a Client Director - Retail Analytics, you will be responsible for leading a team that identifies and crafts business-issue solutions by working collaboratively with Professional Services teams across the assigned portfolio of clients. Typical client engagements require you and/or your team members to lead meetings to help scope creative solutions to business issues, manage completion of projects, and deliver analytics-insights through storytelling.  You and your team must have the ability to bridge the "language gap" between clients, client service, and technical aspects of our operation.

 

Key Responsibilities  

• Leading integrated analyses in support of client's strategic initiatives. Present analyses to senior level client contacts complete with actionable insights and recommendations for the client's business. 
• Proactively providing subject matter expertise to client in support of strategic client business issues including Pricing, Promotion and Assortment. 
• Maintaining and building productive business relationships with key client contacts 
• Working collaboratively with other NielsenIQ Retail Analytics teams, including the Sales, Implementation, & Operations teams, to further develop existing tools and identify revenue opportunities outside of contracted services

Qualifications

• 8+ years’ experience in the Consumer Packaged Goods (CPG), CPG Retail, and/or market research industry required 
• 2+ years’ experience of direct report responsibility mentoring, managing and leading associates  
• Demonstrated ability to apply analytic products to CPG/CPG Retail industry business issues 
• Demonstrated ability to successfully manage end-to projects, from approach/design to delivery of insights 
• Excellent communication skills, both written and verbal with ability to deliver impactful client presentations 
• Strong analytical aptitude 
• Able to work collaboratively with internal & external teams 
• Strong sense of urgency and accountability to drive client outcomes while managing multiple priorities 
• Strong proficiencies in MS Office applications 
• Technical proficiencies in NielsenIQ Connect, Answers on Demand, NielsenIQ Insights Studio (NIS), Revenue Management Optimization (RMO), Assortment & Space Optimization (ASO), and/or SPECTRA a plus 
• Intermediate proficiency in financial & contract management preferred
• BA/BS required; Master's degree a plus

 

Key Skills/Competencies 

• Leadership and people management skills 
• Detail-oriented team player with solid problem-solving and project management skills 
• Strong oral and written communication skills 
• Strong presentation skills 
• Ability to multi-task 
• Negotiating and influencing skills 
• Ability to work independently 

Additional Information

All your information will be kept confidential according to EEO guidelines.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

Want to keep up with our latest updates?

Follow us on: