In-Home Care Branch Manager (Service Supervisor)

Description

Service Supervisor: Building Connections In Home Care

Senior Solutions Home Care is looking for a hands-on Service Supervisor to strengthen our relationships with caregivers and clients while ensuring top-quality care in the field. Senior Solutions Home Care is an established, independently owned, non-medical home care agency focused on providing compassionate care (ADL's) to elderly and disabled residents within our communities.

The coverage area for this role includes: Knix, Monroe, Roane, Blount, Loudon, McMinn, Campbell, Scott, Morgan, Anderson, Union, Bradley, Hamilton, Polk, Rhea, and Meigs.

Your Day-to-Day:

• Travel frequently within your assigned geographical area to conduct on-site client visits and assignments
• Facilitate field staff hiring days at the local regional office or a designated alternate hiring location
• Build and maintain strong relationships with caregivers and clients
• Perform initial and ongoing client assessments, including admissions
• Provide direct support to caregivers through training and mentorship
• Assist with scheduling, glove deliveries, and PERS installations as needed
• Business development, marketing, and other community engagement efforts

You'll Thrive in This Role If You Have:

• Prior experience in Home Care or related fields (preferred)
• Excellent interpersonal and communication skills
• Strong organizational abilities and attention to detail
• Proficiency with computers and technology

What We're Looking For:

• Someone comfortable with frequent local travel
• Someone comfortable completing their tasks in a variety of environments
• A team player who can build rapport with caregivers and clients
• An individual who is passionate about improving the lives of others
• A flexible problem-solver who can adapt to changing situations

Why Join Our Team?

• Make a direct impact on the quality of care in your community
• Enjoy a varied workday that combines office and field work
• Be a part of a supportive team dedication to compassionate, high quality care

What Are the Benefits?

• Medical, dental vision insurance
• 401K
• Paid Time Off (PTO)
• Company car with gas card
• Access Perks -Nationwide Discount Program
• 8 Holiday Office Closures
• Weekly Pay
• On-Demand Pay Advances
• Employee Assistance Program

Requirements

Requirements

• High school diploma or GED equivalent required
• Strong computer and technical skills required
• Additional education from an accredited vocational school or college preferred
• Prior experience with home care preferred
• Excellent interpersonal, organizational, and communication skills
• Excellent time-management, problem-prevention, and problem-solving skills
• Ability to maintain confidential information and adhere to all HIPAA guidelines and regulations
• Must have reliable transportation, valid driver’s license, and state required
• Ability to pass a background check and drug screen per company standards
• Ability to maintain a professional appearance and demeanor

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Must be willing to travel to various site locations
• Must be able to lift 15 pounds