Registrar-MSQ-Emergency Department - 2 Days (Variable Shifts Friday - Sunday)

The Registrar is responsible for the business aspect of the patient's visit to the Emergency Department as well as the patient-focused care delivery within the department. Activities include registration, insurance verification and notification, updating of financial and demographic information, reception, and other duties as assigned.

• Greet and direct patients, visitors, and staff.
• Answers telephones promptly and courteously. Directs calls to appropriate personnel and/or departments, takes messages, and assures delivery of the same.
• Collects and distributes patient referral information received from affiliated physicians.
• Escorts visitors and patients to appropriate areas; provides information to assist patients and/or visitors.
• Is open and responsive to the diverse backgrounds and experiences of other people and promotes an environment that is sensitive to cultural diversity.
• Distributes departmental reading material such as the Emergency Department brochure, Health Care Proxy, and Patient Bill of Rights. Ensures such documents are readily available.
• Registers patients by updating or entering patient demographic, financial information, and emergency contact data into the computer system.
• Verifies insurance coverage by interviewing the patient/family member/friend, using hospital systems and payer portals..
• Performs bedside patient registration, ensuring timely and accurate collection of all required demographic, insurance, and consent information.
• Collect copayments and other patient financial responsibilities at the point of service in accordance with hospital policies and payer requirements.
• Identify 
• Maintains strict compliance with HIPAA, EMTALA, and hospital privacy policies. 
• According to policy and established procedure, generate patients’ charts and attach pertinent information such as Emerg Card, Medicaid threshold and EMS sheet, etc.
• According to policy and established procedure, reviews discharged patient charts for diagnosis, physician signature, dictation code, menu, and appropriate forms for completion.
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• Enters data into the required computerized system.
• According to policy and established procedures, ensure that all papers, forms, etc., are stamped appropriately.
• Logs patients on/in to the appropriate registration sheets/logs. Reconcile log books.
• Obtains signatures for consent.
• Other duties as assigned.

Education Requirement: High School Diploma or Equivalent

Experience requirements:

 Strong computer skills and experience with electronic health record (EHR) systems.

• Ability to set priorities, solve problems, use proper judgment in difficult situations, and be flexible.
• Sufficient oral and writing skills in the English language to communicate effectively.

Preferred: 

• Working knowledge of insurance plans and point-of-service collections 

• Minimum of 1 year experience in healthcare registration, patient access, or a related healthcare front-desk role.

Collective bargaining unit: SEIU 1199-MSQ

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $28.63 - $30.70 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

SEIU 1199 at Mount Sinai Queens (Non nursing), 791 - ED Registrars - MSQ, Mount Sinai Queens

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $28.63 - $30.70 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operat