Account Manager (Remote)

We are looking for an Account Manager to develop new business from existing small business clients by calling into our base to both cross-sell new products as well as expand our current ones. In this role, you will be responsible for learning multiple SaaS products, providing online demonstrations, and achieving monthly quota, while working with internal teams to improve the entire customer experience.

WHAT YOU'LL DO:

• Create account strategies for clients within your book of business understanding customer goals, challenges, timeline, budget, and authority
• Building and maintaining strong, long-lasting customer relationships
• Deliver quality and tailored demonstrations to WorkWave customers based on their needs and priorities
• Cross-sell additional product services related to the original purchase to meet a sales quota
• Negotiate expansion terms and prepare sales agreement
• Strive to continuously improve your sales process and demonstrate a willingness to learn and implement best practices

WHAT YOU'LL NEED:

• 1 year of experience as a quota-carrying sales representative and/or sales prospecting experience, preferably in SaaS space
• Proven success in sales
• Ability to act independently, multi-task, and handle multiple prospective clients and issues simultaneously
• Excellent communication, negotiation and interpersonal skills
• Experience selling a competing product offering is preferred, but not required
• Previously demonstrated team goal focused
• Bachelor's degree or equivalent experience

Currently not accepting candidates located in NY for this position.
WHAT YOU SHOULD KNOW ABOUT US:  • We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers• We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses• We openly accept others as they are and build strong partnerships based on trust• Teamwork and collaboration is key to help our colleagues and customers solve their challenges• Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us! 
A GLOBAL COMPANY WITH A LOCAL PRESENCE: • We know that there are benefits of being in the office and working from home.  WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired.  • We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community.  • Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other. LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: • Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey• With everything you could find in a great downtown -- from restaurants and retail to art and culture the Bell Works “Metroburb” is a microcosm of innovation, possibility, and inspiration and WorkWave is proud to be a part of it• Pharmacy, urgent care, bank, restaurants, florist, gym, dentist, outdoor patio bar and weekly farmers market all conveniently located on the first floor - making running errands on a break a breeze.• We work hard but play hard too...need a break? When in the office kick back in our common area, play a game of arcade basketball, video games in our game rooms or face off in a ping pong matchWORKING REMOTE? Great! Our teams are well versed at working collaboratively in a fully virtual environment.  We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming.   RELAX, WE'VE GOT YOU COVERED: • Employees can expect a robust benefits package, including health and dental and 401k with company matchAND BEYOND...• Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays• Up to 4 weeks paid bonding leave• Free subscription to the Calm App for you and up to 4 dependents!• Tuition reimbursement• Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!• 24/7 access to virtual medical care with Teladoc• Quarterly awards based on peer nominations• Regional discounts and perks• Opportunities to participate in charitable events and give back to the community  GROW WITH US: • We understand the impact of attracting and keeping top talent and reward intellectu