HR Partner, Retail Stores
PetcoAbout the role
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.
- We love all pets like our own
- We’re the future of the pet industry
- We’re here to improve lives
- We drive outstanding results together
- We’re welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.
The HR Partner, Retail will serve as the primary point of contact for store partners and leaders, ensuring alignment between HR strategies and business objectives, while providing guidance on partner experience, performance management, and operational excellence. This role is critical to fostering a positive employee experience and supporting retail leaders with engagement, career development, and retention efforts.
Duties & Responsibilities:
•Consult with partners and store leaders on a wide variety of topics including training needs, performance management, policy interpretations, career development, leadership skills, conflict management, and other issues impacting productivity and/or morale. •Collaborate with field leadership and store partners to align HR strategies with business goals.•Act as primary point of contact for partners and store leadership on investigating and addressing partner concerns, providing guidance on appropriate performance management or other interventions to improve partner experience. •Support talent development initiatives, collaborating with leaders on talent assessment processes, annual engagement surveys, and change initiatives. •Participate in talent acquisition efforts to attract and retain top talent and help to develop/train leaders on inclusive hiring processes. •Assist with leadership onboarding programs to ensure successful integration and transition of new store leaders. •Conduct field visits when needed to support labor relations, engagement, and investigation needs. •Participate in special projects as needed.Minimum qualifications:
•Bachelor’s degree in Human Resources, Business Administration, or a related field with 3+ years of HR experience, preferably in a retail or field-based environment. Combination of experience and education may be considered. •Strong knowledge of employment laws and HR best practices.•Professional HR certification (e.g., PHR, SHRM-CP) preferred.•Experience supporting geographically dispersed teams.•Familiarity with retail industry dynamics and challenges.•Proven ability to build strong relationships with employees at all levels of the organization.•Excellent problem-solving, conflict resolution, and decision-making skills.•Strong communication and interpersonal skills, with the ability to influence and guide leaders.•Highly organized with the ability to manage multiple priorities in a fast-paced environment.•Proficiency in HRIS systems and Microsoft Office Suite.•Ability to travel 25% of the time.#LI-AT2Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage r
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