Medical Front Desk (8-4) Haitian Creole

Haitian Creole

Medical Front Desk

LaSante Health Center is seeking a Front Desk Receptionist to provide excellent customer service, manage appointments, and handle patient inquiries. The ideal candidate will greet patients warmly and maintain a welcoming reception area. They will also manage phone calls and administrative tasks efficiently to ensure smooth clinic operations. 

Responsibilities:  

• Greet patients professionally both in person and over the phone 

• Quickly answering or properly referring questions and issues 

• Optimizing provider schedules and patient satisfaction with efficient scheduling 

• Notifying providers of patient arrivals 

• Ensuring availability of treatment information by retrieving and updating patient records 

• Verifying financial records and collecting patient charges while filing and expediting third-party claims 

Qualifications:  

• Fluent in Haitian Creole  

• Customer service skills