Service Advisor - Float

Description

POSITION TITLE: Service Advisor - Ramsey

REPORTS TO: Store Manager

DEPARTMENT: Service

POSITION SUMMARY: The Service Advisor -Float assists the store managers in 

overseeing the performance and operations of the stores in a specific region.

Essential Job Functions:

• Assists the Store Manager in overseeing the performance and operations of all aspects of the store including both the retail and commercial businesses.
• Helps lead a team of talented service and sales professionals in a fast paced environment and cultivate a We Can Do That culture.
• Drives store sales by achieving overall business performance objectives, including sales and productivity goals.
• Maintain existing customer base by providing the highest level of customer services.
• Provides helpful, friendly, and respectful customer service to all customers with a We Can Do That attitude.
• Ensures the team maintains a safe and clean work environment.
• Ensures the retail store is clean and professional in appearance to customers.
• Communicates clearly to serve as the liaison between technicians and customers.
• Manages service center work flow.
• Monitor and inspect production procedures and equipment to ensure the highest level of 
• quality.
• Other duties as assigned.

Requirements

Position Requirements:

• Previous management experience in automotive service and repair.
• Comprehensive understanding of the automotive service market.
• ASE certifications and/or a technical school degree are preferred but not required.