Sr. Application SW Developer

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

We are a lean team of five developers responsible for creating and scaling software packages that
power our global product servicing. Our software packages interface directly with hardware to
execute critical configuration, calibration, and verification checks, while guiding service users
through complex repairs. Operating with high autonomy within the broader Service Tools team, we
value collaboration and pragmatic design.

What You'll Do

• Develop and enhance software tools used by field service engineers to install, maintain, and troubleshoot robotic systems.
• Integrate software components within a larger system architecture and resolve issues across multiple upstream and downstream dependencies.
• Own specific software packages for assigned products, ensuring reliable performance and consistent behavior in the field.
• Work at the tail end of product development to translate upstream features, processes, and content into usable service tooling.
• Collaborate with product support engineering, embedded software, manufacturing software, and field service teams to integrate inputs into cohesive solutions.
• Identify gaps or inefficiencies in existing processes and propose improved approaches for integrating content and workflows into service tools.
• Ensure a consistent and intuitive user experience across software packages used by the same end users.

Qualifications

What You'll Bring

• Minimum Bachelor's degree in Computer Science or adjacent field with 8 years of experience, or Master's degree with 6 years of experience, doctorate degree with 3 years of experience
• Strong proficiency in Python (required), with experience building production software tools.
• Experience debugging and resolving issues across complex systems with multiple
  dependencies.
• Proven ability to lead or take ownership of projects that involve collaboration
  across multiple engineering teams
• Experience working in environments with structured processes for requirements,
  testing, and validation (e.g., medical, aerospace, or similar regulated industries preferred)
• Comfort working with both technical and non-technical stakeholders, including field
  engineers and cross-functional partners
• Demonstrated ability to think creatively and improve existing processes or
  workflows
• Experience developing desktop or service-oriented applications (Qt or similar tools
  a plus)
• Familiarity with modern development practices including unit testing and CI/CD
  pipelines.

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

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