Staff, Product Manager

Position Summary...

What you'll do...

About the Team

Join our innovative Product Team focused on revolutionizing last mile delivery within our eCommerce business. We strive to enhance the shopping experience by ensuring timely and efficient order deliveries. Our team is dedicated to optimizing delivery processes, reducing costs, and improving satisfaction for both customers and drivers. Be a part of a dynamic environment where your contributions directly impact the success and efficiency of our delivery operations.

What you’ll bring… 

• Experience in development and implementation of last mile delivery products

• Knowledge of product and feature analytics.

• Proficiency in data analysis tools and techniques.

• Experience with research for analysis activities and documentation procedures.

• Awareness of modern industry practices and emerging trends.

• Understanding of customer and business problems.

• Familiarity with design thinking, journey mapping, and process optimization.

• Strong communication and influencing techniques.

• Expertise in product roadmap development techniques.

• Knowledge of Agile methodologies, Scrum, and MVP creation.

• Experience with product development lifecycles and concepts.

• Ability to formulate problems and solutions.

• Knowledge of business strategies and management practices.

• Experience with product discovery, vision, and strategy.

• Proficiency in verbal/non-verbal communication.

• Skills in situational awareness and elements of emotional intelligence.

• Ability to build universal relationships and influence stakeholders.

• Understanding of competitive technology landscapes and enterprise systems.

• Knowledge of common PaaS and IaaS technologies and environments.

• Expertise in software quality assurance methodologies and emerging technology trends.

• Awareness of domain-specific methodologies, tools, and processes.

• Knowledge of domain-specific products and market standards.

• Experience in identifying areas of innovation and driving initiatives.

What you’ll do…

• Conduct product/feature analytics with minimal guidance, understanding trends and insights.

• Monitor, collect, and structure data, supporting the identification and application of tools and techniques.

• Plan, design, and implement exploratory data analysis.

• Research and verify customer needs and expectations, delivering customer value within profitability targets.

• Build and maintain customer connections and feedback loops.

• Create customer journeys and identify touchpoints, addressing gaps/risks in product experiences.

• Build and own a product roadmap, communicating with cross-functional partners and stakeholders.

• Manage backlog/priority tradeoff decisions and product/feature rollouts using an MVP approach.

• Optimize products iteratively, exploring new focus areas for value creation.

• Articulate problem statements and hypotheses, guiding team members towards prototypes.

• Communicate product strategy and vision effectively, understanding "Go-to-Market" strategies.

• Influence team members and stakeholders with sound recommendations.

• Prepare clear, concise, and logically structured reports/materials.

• Own business and user acceptance testing for simple products/features.

• Represent technology requirements and drive technology design outcomes.