Senior Director, User Experience

Job Title: Senior Director, User Experience 

Location: United States 

WHY YOU’LL LOVE SALESLOFT:

Put Customers First.  Team Over Self.  Focus on Results.  Bias Towards Action.  Glass Half Full. 

These are the values that define who we are and have empowered our staggering growth to become the #1 leader in sales engagement software.   

SalesLoft helps brands deliver value and create trust by connecting authentically and meaningfully with their customers. Thousands of customers depend on SalesLoft’s category-leading sales engagement platform to engage in more relevant, authentic and sincere ways.

Since our founding in 2011, we have grown into a global, award-winning organization with Lofters based all over the world.  As a testament to our organizational health, we have been named by Forbes as one of America’s Best Startup Employers in 2020, twice by Deloitte as a ‘Fastest-Growing Technology Company in North America,’ and have been recognized as a top workplace by Forbes, Fortune, Glassdoor, Atlanta Journal Constitution, and Inc Magazine.   

We’re redefining an age-old industry! This is challenging work – but our team of brilliant creatives makes the journey thrilling.  We’re fast-paced, innovative, and collaborative.  We pursue excellence in everything and have a lot of fun along the way.  Come join us!

Check us out on Glassdoor and see what people LOVE about working for SalesLoft! 

THE OPPORTUNITY:

Although we’re proud of our history, we’re just as excited about the future.  We want to create a world-class culture and company that attracts, develops, engages, and retains elite talent.  

We're looking for an experienced and visionary Senior Director of User Experience to lead our entire UX organization and significantly influence the future of our product. Reporting directly to the Vice President of Product Management, you'll be instrumental in shaping our product strategy and priorities by championing user-centered design and innovation.

This is a critical leadership role where you'll have the opportunity to build, mentor, and inspire a high-performing UX team, establish best-in-class design practices, and ensure our products deliver exceptional, intuitive, and impactful experiences for our users.

WHAT YOU'LL DO:

• Lead & Grow the UX Organization: Provide strategic leadership, mentorship, and guidance to a team of UX designers and  researchers. Foster a culture of collaboration, innovation, and continuous improvement.
• Define & Drive UX Strategy: Partner with product leadership, engineering, and other stakeholders to define and execute a compelling UX vision and strategy that aligns with overall company goals and product roadmaps.
• Elevate User-Centered Design: Champion user research and data-driven insights to inform design decisions. Establish and advocate for user-centered design principles and processes across the entire product lifecycle.
• Set Design Standards & Best Practices: Define and maintain design systems, guidelines, and processes to ensure consistency, quality, and efficiency across all products and platforms.
• Collaborate Cross-Functionally: Work closely with the Vice President of Product Management, Product Managers, Engineering Leads, Marketing, and other teams to ensure a cohesive and delightful user experience from concept to launch.
• Drive Innovation: Identify opportunities for innovation and differentiation through user experience, exploring emerging technologies and design trends.
• Manage Resources and Priorities: Effectively manage UX resources, allocate design efforts, and prioritize initiatives to maximize impact and meet business objectives.
• Recruit and Retain Talent: Attract, hire, and retain top UX talent, building a diverse and high-performing team.

WHO YOU ARE: 

• 10+ years of experience in User Experience (UX) design, with at least 5 years in a leadership role managing and mentoring UX teams.
• Proven track record of successfully leading and shipping complex digital products with significant user impact.
• Deep expertise in all facets of UX, including user research, information architecture, interaction design, visual design, prototyping, and usability testing.
• Strong strategic thinker with the ability to translate business goals and user needs into compelling design solutions.
• Exceptional communication, presentation, and interpersonal skills, with the ability to articulate design conc