Sr. Director, Project Management & Operations Performance

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

The Sr Director of Project Management & Operations Performance will serve as a strategic leader responsible for driving Operational Excellence through strategic project execution and development and utilization of performance analytics and transparency across our global Manufacturing, Supply Chain, Distribution, and Continuous Improvement organizations. This role will lead the development and governance of enterprise-wide Operations performance management systems, ensure alignment with strategic priorities, and oversee the execution of high-impact projects across the network that enhance Customer and business value.  This leader will collaborate cross-functionally to embed a culture of accountability, data-driven decision-making, and continuous improvement, supporting our strategy to become the global leader in Operational Excellence.

 

This remote role includes an expectation of frequent multisite travel. A home base within the Southeast region is strongly preferred. 

What You’ll do as a Senior Director, Project Management & Operations Performance

Project Management

• Establish and lead the Project Management Office (PMO) portfolio including project governance, intake, prioritization, selection, resource needs and allocation, and risk mitigation.
• Lead the planning, execution and governance of strategic projects (e.g. capital, process improvements, technology / digital tools) across Operations, ensuring alignment of objectives and timely delivery of outcomes utilizing standard project management methodologies and standardized procedures, templates, and tools.
• Partner with functional leaders to define project charters, key performance indicators, and success metrics and serve as a liaison between project leaders, plant leadership, corporate functions, and technical teams.
  Provide clear and regular project and risk status along with value delivery to Operations leadership and key stakeholders.
• Influence, guide, and coach project leaders for optimum project delivery and act as a resource for project leaders in addressing ambiguity in project processes. 

 

Operations Performance Management

• Design and implement a comprehensive Operations performance management system that integrates key performance indicators across manufacturing, supply chain, distribution and continuous improvement.
• Develop and maintain dashboards and reporting tools to provide real-time visibility into performance enabling proactive decision-making and actions that drive results.
• Facilitate weekly, monthly, and quarterly business reviews with senior leadership highlighting trends, risks, and opportunities.

 

Continuous Improvement and Change Management

• Collaborate with Continuous Improvement, Automation, New Product Introduction and Manufacturing Engineering teams to identify and scale best practices across the network.
• Drive standardization of PMO processes, tools, and metrics across global operational sites to ensure consistency and scalability.
• Develop and roll out change management/communication plan, strategy, and plan to key stakeholders.
• Foster a culture of accountability and continuous improvement.
• Governance & Compliance
• Lead governance forums to ensure alignment of operational initiatives with corporate strategy and compliance with internal controls.
• Serve as Operations liaison to the Global Governance Team for Operations Systems ensuring integration of Manufacturing Execution Systems, Operational Technology, Information Technology, and Data Visualization tools.
• Act as an advisor to senior leadership translating data into actionable insights.

 

People Leader

• Lead, mentor, recruit, develop, and retain talented project managers to complete projects on time and support our existing products and technologies.
• Foster collaboration across Operations and with other business units.

The Experience, Skills, and Abilities Needed

Required:

• Bachelor’s Degree (Engineering, Business, Operations or related field)
• Minimum of 15 years of experience in project/program management or Operations performance management roles within a manufacturing or supply chain environment with at least 5 years in a leadership position
• Demonstrated successful experience managing multiple, related projects, enterprise wide, and/or global projects
• Proven track record of successfully leading complex, cross-functional programs