Manager, Region System Operations - Portland, Oregon - #112563

Join Our Team!

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

Manages the day-to-day (24/7) operations of a transmission and distribution geographic territory or functional unit that has a significant impact on corporate, business unit, or organizational objectives. Establishes and implements business objectives, strategies, and plans.  Manages and allocates financial and employee resources. Responsible for selecting, coaching, and developing employees and responsible for management of employee salaries. Implements and supports Company programs and policies.  Usually responsible for establishment and adherence to department budget

Responsibilities

• Manage, oversee and direct sub-transmission and/or distribution, outage field work, or field technical support functions for Systems Operations.
• Manage, audit, and enforce regulatory requirements such as NERC and WECC standards.
• Review, approve, and oversee complex switching processes, reporting, and other operational functions.
• Manage the operation of transmission and/or distribution system performance. 
• Respond to system outage conditions that may be complex in nature involving substations, transmission lines, distribution lines and underground networks. 
• Direct large and unique outage restoration efforts.   
• Oversee the modeling of the electrical system and the performance of computer power flows for use in contingency analysis studies. 
• Administer the applications of the EMS/SCADA system and tools. 
• Provide oversight and training for System Operators on protection and control schemes, outage management and electrical systems operations. 
• Work with the Information Technology department to ensure support for software and mainframe services. 
• Ensures safe work practices by leading by example and enforcing safety policies and procedures. 
• Interact positively with other departments by providing superior customer service.     
• Improve operational performance by targeting critical inefficiencies, developing effective processes, and enhancing staff coordination. 
• Directly interface with other PacifiCorp managers, directors and external service providers to discuss service level, system performance and controls, and field/customer issues.  
• Hire, coach, mentor, and develop employees. 
• Review and evaluate employee performance and provide annual reviews.
   

Requirements

• Bachelor's Degree in Engineering or a related field; or the equivalent combination of education and experience. 
• A minimum of 7 years of experience in the utility power delivery business, electrical journeyman craft experience, or a related field performing the duties of this position. 
• A minimum of three years experience in a supervisory role. 
• Thorough knowledge of electrical system operations, EMS systems (SCADA), outage management programs (OMS), labor agreements, accident prevention manuals, personnel procedures, budgeting and company policies and procedures. 
• Knowledge of substation apparatus equipment, relay protection equipment and communications equipment. 
• Communication and interpersonal skills including the ability to communicate expectations, ability to manage the labor agreement, coach employees, provide feedback, work collaboratively with other departments and effectively interface with company leaders.
• Leadership and teamwork skills to develop and promote cooperative working relationships within and among departments.
• Experience managing represented employees.
• Knowledge of established operational practices and procedures for utility transmission and distribution systems with emphasis on system event response and outage management.  
• Demonstrated proficiency with computer applications to include word processing, spreadsheets and mainframe applications.