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At Humana, we are redefining what it means to enable productivity and efficiency for our community of developers, engineers, and business partners. The Engineering & AI Enablement organization brings together top talent and leading-edge practices to build, deliver, and support AI-powered IT productivity solutions that empower our enterprise. As a Principal, within Humana's AI Enablement team, you will serve as the senior technical leader for platform engineering, AI enablement, and enterprise software delivery initiatives. Reporting to the Director, AI Enablement, you will drive strategy and architecture for AI developer tools and products—playing a key role in advancing Humana’s technology ecosystem with generative AI, automation, and intelligent agents.

Key Responsibilities

• Bachelor’s degree in computer science, engineering, or related field; equivalent work experience may be considered.
• Lead platform engineering efforts to enable advanced AI developer tools and capabilities for Humana’s enterprise engineering teams.
• Architect and drive end-to-end solutions that integrate AI, automation, and intelligent agents to support software delivery and productivity.
• Collaborate with cross-functional partners including Leadership, Engineers, Product Owners, and business stakeholders to mature use cases, define technical requirements, and deliver impactful solutions.
• Strong proficiency in .NET and Python; familiarity with front-end technologies (HTML, CSS, JavaScript, React or Angular).
• Deep experience with cloud infrastructure (Azure, AWS, GCP), APIs, containerization (Docker), orchestration (Kubernetes), and Infrastructure as Code (Terraform, Ansible, CloudFormation).
• Provide technical strategy, oversight, and guidance for Enterprise AI Chatbot product development 
• Mentor and coach engineering staff, fostering a culture of innovation, inclusivity, and technical excellence.
• Educate and enable teams across Humana on emerging AI technologies, best practices, and architectural patterns.
• Ensure operational excellence in code quality, artifact management, and security for AI platforms and tools.
• Support rapid prototyping and strategic initiatives alongside product and engineering leads.

Use your skills to make an impact
 

Required Qualifications

• Minimum 10 years of hands-on software engineering experience, with at least 3 years in principal or architect-level roles delivering enterprise-scale AI and full stack solutions.
• Demonstrated expertise in designing and implementing platform engineering for developer tools, AI enablement, and complex software delivery pipelines.
• Extensive experience with DevOps practices, CI/CD pipelines, and platforms such as Azure DevOps, GitHub, Artifactory, and SonarQube.
• Proven track record collaborating across multiple teams and functions to deliver high-impact AI solutions.
• Excellent written and verbal communication skills; able to articulate strategy, architecture, and technical concepts to both technical and non-technical audiences.
• Experience mentoring and developing engineering teams in Agile environments.

Preferred Qualifications

• Master’s degree in computer science, engineering, or related discipline.
• Direct experience architecting and delivering AI-powered products and developer platforms.
• Hands-on expertise with prompt engineering, large language models, and emerging AI trends.
• Familiarity with GitOps, rapid prototyping, and managing operational processes for large-scale internal customers.

Additional Information

This position follows a hybrid (remote + in office) work style and must be performed at one of our designated Tech Market locations: Louisville, KY; Dallas, TX; Washington, DC

Reporting Information:

• Reports to Director, AI Enablement.
• Member of the AI Enablement function within Engineering & AI Enablement.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropria