Director, Customer2030 Strategy & Deployment - Commercial

Gaithersburg  

Do you have an organizational mindset and can-do attitude that enables you to deliver positive outcomes on high impact and complex projects? Are you looking to join a growing team that will design and deliver value-driven change to an organization, do you relish the opportunity to drive wide scale commercial innovation across teams? 

About AstraZeneca 

At AstraZeneca, we are proud of our ground-breaking pipeline and continue to look for new ways to bring the best medicines to patients. We are building and fostering high-performing collaborative teams across the organization to help us deliver on our ambition. There’s no better time to join our growing enterprise as we lead the way for patients, healthcare and broader society. 

About Customer2030  

Innovation is at the forefront of what we do at AstraZeneca. Customer2030 is a multi-year transformation of our US Oncology go-to-market model to enable more precise, coordinated, and personalized customer engagement. We are building AI-enabled capabilities and products for more than 1,000 employees across our Commercial, Medical Affairs, and Patient Support Services organizations that will amplify what we already do well, help us work smarter, and make us more relevant to our customers. By embracing AI and technology, we will better meet the future needs of our customers and their patients in how we bring our ground-breaking pipeline to market. 

What you’ll do 

The Director, Customer2030 Strategy & Deployment – Commercial will be the overall product owner for Customer2030’s sales and marketing capabilities. Reporting to the Head of Innovation & Business Planning, the role is strategically positioned to own the Cusomer2030 commercial roadmap and drive adoption of Customer2030 capabilities for US Oncology Franchises (sales & marketing).  

The role sits at the center of business transformation, AI / technology fluency, and Oncology commercialization. You will champion machine learning, GenAI, and agentic solutions that drive tangible business value. You will be responsible for the full lifecycle of Customer2030 capabilities, from ideation to delivery, adoption / change management, and day-to-day program management. Further, you will be the bridge between US Oncology and the broader AZ enterprise for customer engagement capability building. 

Responsibilities include: 

Program strategy  

• Own the strategy and transformation roadmap for Customer2030 commercial capabilities, overseeing planning and budget management processes 

• Develop quantifiable business cases and value narratives for the next horizons of sales and marketing capabilities in collaboration with US Oncology Franchises and technical delivery teams 

• Support engagement with the US Oncology Leadership team (OLT) to ensure top-down alignment on the AI roadmap