Internal Audit Manager, Vice President - Consumer and Community Banking Technology

This is an opportunity to develop and execute annual audit plans, manage audit engagements, oversee and perform audit testing, and participate in applicable control and governance forums!

As an Audit Manager, Vice President, in our Internal Audit group you will strengthen internal controls and focus on covering the Connected Commerce business. Connected Commerce is focused on building the future of Chase’s digital ecosystem capabilities by delivering customer experiences across the purchasing journey beyond core financial services. It includes Lending Innovation, Offers & Shopping, Payments, Rewards & Benefits, and Travel & Dining.  

Internal Audit is an independent function at JPMorgan Chase that aims to enhance and protect the firm by providing risk-based and objective assurance, advice and insight. We work with every Line of Business and Corporate Function to assess the internal control processes that drive our global business — identifying areas of improvement to help safeguard the firm. Using cutting-edge audit technology, data, methodology and sound judgement, we bring a systematic and disciplined approach to evaluating and improving the effectiveness of governance, risk management and controls.  We’re proud of our reputation for excellence, integrity and collaboration - our priorities of strong governance, transparency and strategic engagement, along with our people-first culture centered around diversity, equity, inclusion, teamwork, career progression and continuous learning, have helped us create a coveted workplace where everyone feels like they belong.  Our global team is made up of more than 1,200 talented and passionate individuals in more than 20 countries around the world.

Job responsibilities

• Participate in audit engagements from planning to reporting
• Partner with colleagues and stakeholders to evaluate, test and report on the design and operating effectiveness of management’s controls
• Communicate audit findings to management and identify opportunities for improvement
• Create and maintain collaborative working relationships with stakeholders, while providing independent challenge
• Contribute to a collaborative working environment with team members and peers, supporting a culture that encourages integrity, respect, excellence and innovation
• Stay up to date with evolving industry and regulatory developments 
• Find ways to drive efficiencies in audit process through automation

Required qualifications, skills and capabilities

• 7+ years of internal or external auditing experience, or relevant business experience
• Bachelor's degree (or related financial experience) in Technology, Accounting, Finance, or related discipline
• Understanding of internal control concepts with the ability to evaluate and determine the adequacy of control design and operating effectiveness in an integrated manner
• Ability to effectively and efficiently execute audit testing and complete audit workpaper documentation
• Adaptable to changing business priorities and ability to multitask in a constantly changing environment
• Excellent verbal and written communications skills
• Great interpersonal and influencing skills, with the ability to establish credibility and build strong partnerships with senior business and control partners

Preferred qualifications, skills and capabilities

• Related professional certification such as CISA, CISSP, or CIA
• Knowledge of coding, data analytics, cyber security controls, cloud design and controls, and/or distributed technologies
• Enthusiastic, self-motivated, interest in learning, effective under pressure and willing to take personal responsibility/accountability

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health s