Supv, Food Services

Job Summary:
Supervises food service areas, including sandwich stand, salad bar, grill, hot foods, and tray line, to ensure customer satisfaction. Implements business practices aligned with the organization’s mission, oversees operations, and identifies growth opportunities.

Education/Experience:

• High school diploma or GED required.
• Two years of supervisory experience required.
• Associate's degree preferred.

Licensure/Certification:

• Serv Safe certification required.

Essential Functions:

1. Manages daily food service operations, ensuring staff have necessary tools and meet goals.
2. Assists with cash handling, payroll, and scheduling tasks.
3. Identifies and resolves operational issues, escalating as needed.
4. Delegates tasks, monitors standards, and prioritizes key activities.
5. Provides constructive feedback to motivate and improve employee performance.
6. Ensures compliance with regulations, policies, and safety standards.
7. Promotes workplace safety through training and equipment maintenance.
8. Sets standards, implements quality improvements, and communicates effectively.
9. Builds employee satisfaction and ensures compliance with regulatory standards.
10. Maintains high service quality and delivery standards.
11. Supports diversity and inclusion initiatives.

Skills/Qualifications:

• Strong communication and analytical skills.
• Excellent customer service for internal and external customers.
• Ability to handle stress and time pressures effectively.
• Builds trusting and professional relationships with staff, customers, and vendors.
• Upholds ethical standards and complies with regulations.

Work Environment:

• Work in kitchen and retail areas.
• Exposure to wet floors and sharp equipment.

Physical Requirements:

• Frequent standing, walking, bending, and reaching.
• Regular use of hands for detailed tasks.
• Occasionally lifting up to 50 lbs., rarely up to 100 lbs

Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.

Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.

This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.