Senior Manager, Business Operations & Strategy

Hover is making the homeowner journey easy, transparent and fun. Starting with the home improvement industry,  we’re answering age-old questions like, “What is it going to look like?” and “What is it going to cost?”, by helping homeowners and pros visualize what’s possible with Artificial Intelligence (AI) and interactive 3D property models. Homeowners, contractors, and insurance professionals all use Hover to get fully measured, accurate, and interactive models of any property—in a matter of minutes, and with just a few snaps of a smartphone camera.

Join a team that is rooted in challenging the status quo, persistence, and dedicated to serving our employees, customers, and communities. With key investors, including Google Ventures and Menlo Ventures and leading insurance carriers such as Travelers, State Farm, and Nationwide, Hover is committed to changing the world, one home at a time. At Hover, we believe there is strength in diversity and are fostering an inclusive and diverse culture by hiring qualified, talented people from a wide variety of backgrounds.

Why Hover wants you

Hover is looking for a strategic thinker with exceptional problem-solving skills and a track record of driving high-impact initiatives cross-functionally. This role requires the ability to independently structure ambiguous problems, conduct analyses to make data-driven recommendations, and drive alignment and execution across functions and Leadership. Your background likely includes some combination of management consulting, strategy, &/or business school that leaves you hungry for a role that both gives you latitude to pave your own path across a broad scope and opportunity to drive an outsized impact within the company.

As a Senior Manager, Business Operations & Strategy, you will be joining a small team reporting to the VP of Business Operations & Strategy. Although small, this team sits at the intersection of our biggest company priorities, creating the opportunity to drive disproportionate impact. This is an individual contributor role with the opportunity and expectation to lead change cross-functionally. You will thrive when jumping into new and varied problem spaces, pulling people together to workshop solutions, and conducting qualitative & quantitative analysis to create business-impacting deliverables. You are biased towards action and will iterate until things look good, but also know when things are ‘good enough’ and it’s time to move your focus elsewhere. This is a high-autonomy role requiring sharp business acumen, relentless execution, and the ability to thrive in ambiguity.

You will contribute by

Hover’s Business Operations & Strategy Department spans three pillars: Business Operations (e.g., OKRs, cross-functional process improvement, internal communications), Corporate Strategy (e.g., Board of Directors materials, planning cycles, fundraising, competitive analyses), and Special Projects (i.e., plugging directly into the cross-functional teams driving our top company priorities and identifying and owning initiatives to accelerate our success and business impact).

In this role, you will spend ~20% of your bandwidth supporting the Business Operations pillar, 30% supporting the Corporate Strategy pillar, and 50% supporting Special Projects. The majority of this work will be conducted by deeply embedding into the cross-functional team for 1-2 of our top growth initiatives, with the remaining time focused on more holistic all-Hover efforts. 

Examples of work include driving quarterly OKR reporting; facilitating recurring weekly cross-functional meetings; conducting analysis and creating deliverable decks for key planning initiatives; completing external research on macro and competitive environment and translating that into strategic recommendations; creating fundraising & Board of Directors materials; crafting initial GTM strategy for early testing of new products (e.g., creating pitch decks, identifying target customers, designing and evaluating pilots); designing improvements to our company-wide operating rhythms and processes; and more. You will champion some of these projects directly, and partner cross-functionally for others. 

Your background includes

• 6+ years of progressive work experience in management consulting, corporate strategy, go-to-market strategy, or similar functions 
• A proven ability to partner and communicate at all levels of seniority
• Ability to tell compelling data-backed stories through slide decks, including clear and concise delivery of the main takeaways & recommendations
• Demonstrated track record of structuring ambiguous problems and driving resulting projects all the way through to direct business impact
• Experience cultivating broad business acumen and synthesizing large amounts of information q