HRIS Specialist

Location: Remote – Preferred Portland, OR Metro, will consider other locations in Pacific Time or Mountain Time zone. Must be willing to work Pacific time zone business hours.

Position Status: Full-time, 40 hours/week

Looking for a role where your work has real impact? 

At Xenium HR, we’re on a mission to transform workplaces for the better. You’ll join a team of passionate HR, Payroll, and Benefits professionals working with small and medium-sized businesses across the Pacific Northwest. We support businesses with limited or no internal HR resources, as well as companies with internal HR staff seeking expertise and training. We’re known for building strong relationships with our clients, so we can help identify what their business really needs to transform and thrive.  

What it’s like to work here:

Providing transformational services starts within our walls. We’re invested in creating a positive, rewarding experience with opportunities to learn, grow, advance, and shape the workplace. Xenium offers an inclusive work environment where employees can both make a difference and succeed. If you value authentic relationships, service excellence, diversity, equity, and inclusion—and want to work where everyone knows you and your name, Xenium may be the place for you.  

How this role transforms workplaces:

HRIS Specialist is responsible for providing tier II support for all client-facing technology offerings Xenium provides through its HR+Payroll program, including payroll processing and several integrated HRIS modules. This position supports as a technical escalation point for our Payroll, Benefits and HR service teams to resolve and troubleshoot functionality concerns related to payroll processing, reporting, new hire onboarding, timekeeping, benefits enrollment and more. The HRIS Specialist assists with testing of system changes, report writing and analyzing data accuracy. Working collaboratively with all service teams is critical to ensure a high level of expertise and knowledge essential to serve Xenium clients. This role is expected to support the day-to-day needs, help identify innovations that enhance current HRIS functionality and support process improvements.

• Demonstrates an understanding of HRIS systems and processes and effectively apply knowledge and leverages resources to improve efficiency and accuracy in Xenium services.
• Support new product/feature roll-out and client adoption.
• Demonstrates understanding of HR/ Payroll data models and application in reporting, integrations, and day-to-day support
• Utilizes project management skills to efficiently support day-to-day needs while also managing ongoing improvement projects and initiatives.
• Uses time effectively and efficiently; values time and concentrates efforts on the more important priorities while attending to a broader range of activities. Executes case support and resolution with a sense of urgency.
• Clearly conveys information and ideas, orally and in writing, to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Adept at determining the processes necessary to accomplish tasks; understands how to separate and combine tasks into efficient workflow.

Who you’ll work with:

HRIS, Payroll, Benefits & HR Teams; some client-facing interaction could be needed when troubleshooting

Required experience and skills: 

• Associate degree (A. A.) with at least 2 years of HRIS experience. PrismHR, payroll, or similar HRIS Platform technical support experience preferred or equivalent combination of education and experience.
• Exceptional customer service skills and ability to work independently.
• Must possess excellent verbal and written communications skills.
• Strong interpersonal, organizational, analytical, decision-making, and problem-solving skills required.
• Must demonstrate trustworthiness, confidentiality, initiative, and flexibility.
• Intermediate to advanced Excel skills preferred.
• Commitment to advancing racial equity, diversity, and inclusion practices in the workplace.

Don’t meet every requirement? We’d still like to hear from you:  

If you enjoy being part of a collaborative team, building relationships, and making a difference in workplaces, we encourage you to apply – even if you believe you don’t meet all of the requirements described. Studies have shown that individuals with marginalized identities are less likely to apply for jobs unless they meet every qualification in the job description. Our priority is finding the best candidate for the job, and we welcome candidates from all backgrounds. Xenium HR is an equal opportunity employer, promoting diversity and inclusion and offering a